Results-oriented professional with expertise in process improvement and audit reporting. Led training initiatives that enhanced automation projects and fostered team collaboration. Contributed to operational efficiency by consistently meeting key performance indicators and service level agreements.
Overview
7
7
years of professional experience
Work History
AP-Subject Matter Expert
IBM India Pvt Ltd
Bengaluru
11.2023 - Current
Overseeing team allocation to ensure it aligns with the defined SLA.
Preparation of the WIP report and POT analysis.
Preparation of the VOI report for monthly publishing.
Handled client queries, escalations, and prepared RCA to resolve issues effectively.
Contributed to the virtual transition by completing the training and going live.
Automated invoice processing by identifying exceptions and challenges during workshops, facilitating a smooth transition.
Executed VMD automation by completing testing and achieving successful go-live.
Senior Accounts Payable Associate
IBM India Pvt Ltd
Bengaluru
10.2021 - 10.2023
Performing monthly vendor reconciliation, identifying open transactions, and rectifying errors in postings.
Working with requesters to recover the funds owed by the supplier.
Analyzing the aged open invoices to identify the root cause, and resolving the issues.
Handling query management via P2P support mailbox and ServiceNow.
Handling cash management and accrued prepaid accounts, providing commentaries on aged prepaid items.
Accounts Payable Associate
IBM India Pvt Ltd
Bengaluru
10.2019 - 09.2021
Processed invoices and credit notes (PO and non-PO) with 100% adherence to the KPIs and SLAs set by the process.
Responsible for auditing and analyzing the invoice data before scanning and storing the invoice into EDMS (cloud data storage).
Responsible for supplier creation, supplier modification, and supplier extension based on the client request via ServiceNow.
Responsible for checking the Denied Party List (DPL) to avoid the risk.
RLA Subject Matter Expert L AP Coordinator L Texas College Bridge Coordinator at INTERNATIONAL LEADERSHIP OF TEXASRLA Subject Matter Expert L AP Coordinator L Texas College Bridge Coordinator at INTERNATIONAL LEADERSHIP OF TEXAS
Litigation Support – Finance and Accounting Subject Matter Expert / Expert Witness at Independent ConsultantLitigation Support – Finance and Accounting Subject Matter Expert / Expert Witness at Independent Consultant