SIPIN VYAS
Working in Genpact
Jaipur
Summary
Being a committed Subject Matter Expert (SME) with 12+ years' experience, I want to be a part of your esteemed organization to contribute towards its growth, based on my knowledge and to further obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Competent professional, offering successful career of 12 years' experience in banking operations, dealing with customer queries and handling people issues and management. Strong business knowledge with skills to drive change within team and applying the strategies, mentoring the new joiners, preparing various reports and dashboard for client and playing a key role in fulfilling the banking rules and regulations.
Overview
2
2
Certifications
Work History
Subject Matter Expert
Genpact India Private limited
- 10+ years of deep domain expertise in Banking and capital market, personal lending operations, experience in process automation, investigation expert, process excellence
- Innovation, Robotics Process Automation, Business Analysis, Intelligent Operations supporting BFSI - Retail Banking, Business Banking, Financial Crime, AML Design and thinking, customer experience journey Maintain Constant communication with management, Client ans staff to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Lead, motivate, and support a large team within a time-sensitive and demanding environment
- Including career development plans for all direct reports and problem resolution
- Manage data collection for updating operations metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service
- Preparing reports and presentations
- Managing Shrinkage & Attrition
- Work closely with legal and safety departments to ensure that activities remain compliant.
Education
M. B. A - undefined
Poornima institute of engineering and technology
B. A - undefined
Rajasthan University
Higher secondary - undefined
RBSE Ajmer
Matriculation - undefined
RBSE Ajmer
RS-CIT - undefined
Vardhaman Open University
Skills
Problem solvingMS excel
Training and mentoring
Strategic Thinking
Training and mentoring
Strong analytical skills
Creative solutions
Customer Focus
Certification
Generative AI Beginner
Achievements And Awards
- COE - Circle of excellence 2022
- Many Silver and Bronze award
Personal Information
- Date of Birth: 12/14/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby, declare that the information furnished above is true to the best of my knowledge.
Timeline
Generative AI Intermediate
05-2024
Generative AI Beginner
08-2023
Subject Matter Expert
Genpact India Private limited
M. B. A - undefined
Poornima institute of engineering and technology
B. A - undefined
Rajasthan University
Higher secondary - undefined
RBSE Ajmer
Matriculation - undefined
RBSE Ajmer
RS-CIT - undefined
Vardhaman Open University