Naina Maheshwari
Mumbai
Summary
Results-driven professional pursuing branch manager role in Gandhidham, utilising extensive expertise in containerised shipping, freight forwarding, and customer relationship management to enhance revenue growth and operational efficiency.
Overview
3
3
Languages
17
17
years of professional experience
Work History
Business Development Manager
Anglo Galleon International Pvt Ltd
MUMBAI
07.2026 - Current
- Developed business plans to establish revenue and growth.
- Created short-term and long-term goals for the business team to achieve objectives.
- Fostered long-term relationships with key clients, suppliers, and partners to support business objectives.
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
Sales Head- Gujarat
Goodrich Logistics Pvt Ltd
MUMBAI
01.2026 - 06.2026
- Built new business partnerships to drive customer acquisition and revenue growth.
- Selected and trained staff for performance management under demanding targets.
- Coordinated with product development and customer service to meet client needs.
- Negotiated contracts and agreements to optimise terms for sales profitability.
- Optimised sales methods to acquire, develop, and retain customers effectively.
- Guided clients from initial inquiry to closing sale for smooth experience.
- Managed sales forecasts and reports to provide accurate data for executives.
- Developed pricing strategies balancing competitiveness with profitability against market conditions.
- Analysed market trends to spot revenue opportunities and expansion plans.
- Collaborated with marketing teams to create promotional materials aligned to sales.
- Applied processes and systems with proven results to raise customer satisfaction.
Branch Manager
Blue Marlin Container Line
Gandhidham
02.2022 - 12.2025
- Managed branch operations in Gandhidham from February 2022 onward.
- Handled daily customer service and complaint resolution at branch level.
- Fostered a positive working environment, promoting teamwork and employee satisfaction.
- Liaised with senior management to align branch objectives with overall company goals.
- Controlled expenses and allocated financial resources to reach budget goals.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
Executive Billing and Export Documentation
Diamond Shipping & Logistics
Gandhidham
08.2013 - 05.2015
Customer Services & Sales
Sapphire Logistics
Gandhidham
01.2010 - 06.2013
Education
T.Y.B.Com -
KSKV
01.2011
H.S.C -
G.S.H.E.B
01.2008
S.S.C -
G.S.H.E.B
01.2006
Skills
- Freight forwarding and NVOCC documentation
- Sales management
- Customer relationship management
- Rate negotiation
- Market analysis
- Team leadership
- Operations management
- Documentation management
- Microsoft Office Suite
- Written and verbal communication
- Tally ERP
Languages
English
Hindi
Gujarati
Accomplishments
- Spearheaded end-to-end sales activities for containerized shipping, resulting in a 15% increase in new client acquisition within the first year.
- Cultivated and maintained strong relationships with freight forwarders, NVOCCs, and BCOs, contributing to a 20% growth in overall volume.
- Streamlined cargo movement and enhanced customer satisfaction by collaborating effectively with operations, documentation, and customer service teams.
- Negotiated competitive rate quotations for FCL/LCL shipments, optimizing pricing strategies to maintain healthy margins and secure key accounts.
- Conducted thorough market analysis and competitor rate monitoring to inform strategic pricing decisions and capitalize on emerging opportunities.
- Consistently achieved monthly volume targets across major trade lanes by proactively promoting available services and vessel schedules to key clients.
- Generated comprehensive sales reports, forecasts, and pipeline updates, providing valuable insights for management review and strategic planning.
- Provided exceptional customer service and support, resolving billing inquiries and ensuring accurate export documentation, contributing to improved client retention.
- Managed freight forwarding operations, ensuring timely and efficient delivery of goods while maintaining strong client relationships.
Timeline
Business Development Manager
Anglo Galleon International Pvt Ltd
07.2026 - Current
Sales Head- Gujarat
Goodrich Logistics Pvt Ltd
01.2026 - 06.2026
Branch Manager
Blue Marlin Container Line
02.2022 - 12.2025
Executive Billing and Export Documentation
Diamond Shipping & Logistics
08.2013 - 05.2015
Customer Services & Sales
Sapphire Logistics
01.2010 - 06.2013
T.Y.B.Com -
KSKV
H.S.C -
G.S.H.E.B
S.S.C -
G.S.H.E.B