Naman Pahwa
Kaithal
Summary
A banking and fintech evangelist with over six years of experience in payment gateway solutions, business development, and client success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banking Alliances Manager- Payment Gateway Solutions
INFIBEAM AVENUES LTD.(CCAvenue)
Delhi-NCR
03.2023 - Current
- Acting as Deputy Manager - Business Development - Handling Bank Alliances for North Region.
- Managing private and public sector banks for the payment gateway business.
- Analyze and optimize processes related to card issuance, customer onboarding and lifecycle maintenance.
- Tailoring customized solutions for bank merchants by liaising with the product, underwriting, compliance, and technical teams.
- Providing support to the bank team and maintaining relationships to ensure regular business and smooth onboarding of the merchants.
- Implementing the sales plan to achieve organizational goals in terms of revenue and profitability targets.
- Working closely with the Product team, zonal heads, and regional heads of the bank for the sourcing of merchants.
- Develop and maintain relationships with banks in India to be their preferred partner for digital payments for their merchants.
- Presenting and training the bank officials about the various solutions.
- Onboarding leads received from the bank relationships.
- Understanding the queries of banks, as well as merchants, and suggesting appropriate solutions in coordination with internal teams.
- Handling merchants across industries like government, large corporates, retail, B2B, education, travel, etc.
Merchant Relationship Manager- Payment gateway solutions Grade- E1
HDFC BANK LTD.
Gurgaon
09.2021 - 03.2023
- Tailoring Customized solutions for client by liaising with the product team, underwriting team, policy team, vendors and technical team
- On boarding Corporates at digital platforms & provide ease of banking
- Building and Deeping relationships with existing & new merchants to achieve increase in share of wallet and revenues.
- Mentoring a team of 4 Sales executives to drive effective and efficient end to end workflow
- Working closely with cluster heads, Branch heads and Zonal heads for the sourcing of the merchants for E-commerce payments solutions. Regularly conducting product sessions
- Handling the business of payment gateway solutions for the 2 clusters of Gurgaon
- Increasing the sales of our product in the right segment
- Increasing the penetration of bank products through cross sell
- Channel management and training of bank staff across different functions of the channel
- Activation and integration of the product
- Retention of the merchants
Relationship manager- YES Premia
YES BANK LTD.
Delhi-NCR
01.2019 - 08.2021
- Managing the banking and investments relationship
- Responsible for overall growth of liabilities & investments business
- Ensuring portfolio quality by regularly engaging with each mapped relationship
- To analyse financial needs of the customer and offer appropriate product
- Driving revenue business to generate fee income through products like credit cards, mutual funds and insurance
- Acquiring and managing a portfolio of Yes Premia and Yes First HNI customers and advising them on investment and wealth portfolios
- Managing a book of INR 22 Crores
- Acquiring and managing trade customers of trade transactions
- Meeting Portfolio income through new acquisition of NTB, making corporate Tie ups for future banking and cross selling of across bank fee income products, advising customers on a wide array of PMS structured products and Alternate Investment Funds
- Generating Leads for BBG, Home Loan, Gold Loan, LAS and other Assets
- Achievements: -
- Got certificate of appreciation for being among top 3 performer in SBL disbursement in Q2 19-20 for North & East region
Education
PGDM - Marketing & Finance
New Delhi Institute of Management
New Delhi01.2019
B.Com. -
R.K.S.D(PG) College
Kaithal01.2017
Higher Secondary -
O.S.D.A.V Public School
Kaithal01.2014
Secondary -
O.S.D.A.V Public School
Kaithal01.2011
Skills
- Payment gateway solutions
- Business development
- Client onboarding
- Relationship management
- Sales strategy
- Product training
- Portfolio growth
- GTM strategy
Languages
English & Hindi
Certification
Certified foreign exchange professional (V Skills) in 2018
Certified Association of Mutual Fund India (Series V-A) in 2019
Certified Fintech Practitioner course on payment gateway and QR code
Certified tokenisation and encryption in digital payments
Timeline
Banking Alliances Manager- Payment Gateway Solutions
INFIBEAM AVENUES LTD.(CCAvenue)
03.2023 - Current
Merchant Relationship Manager- Payment gateway solutions Grade- E1
HDFC BANK LTD.
09.2021 - 03.2023
Relationship manager- YES Premia
YES BANK LTD.
01.2019 - 08.2021
PGDM - Marketing & Finance
New Delhi Institute of Management
B.Com. -
R.K.S.D(PG) College
Higher Secondary -
O.S.D.A.V Public School
Secondary -
O.S.D.A.V Public School
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