Naman Jhanjhari
Sector-11 Rohini Delhi
Summary
Dynamic Product Manager at Comviva, recognized for expertise in product roadmap planning and customer engagement. Proven ability to leverage Agile methodologies and strategic OKR alignment to enhance UI/UX, resulting in increased sales conversions. Leadership in high-impact events facilitates collaboration across teams, consistently achieving organizational objectives and delivering exceptional results.
Overview
5
5
years of professional experience
10
10
Certification
Work History
Product Manager
Comviva
Gurugram
12.2023 - Current
- Spearhead product roadmap planning to align with market needs and organizational goals
- Conduct customer demo presentations, improving engagement and boosting sales conversions
- Analyze user feedback to refine product features, enhance UI/UX, and ensure TMF compliance
Assistant Manager (EA to CEO)
Comviva
Gurugram
05.2022 - 12.2023
- Led FY24 Annual Operating Plan (AOP) Planning and prepared CEO’s Board Presentations covering financials, sales, and market insights
- Managed strategic initiatives, including People Matter, Innovation Challenge, and Freshers Productivity, fostering company-wide collaboration
- Organized high-impact events such as Product Fair, Strategic War Rooms, and Sales Meet
- Facilitated OKR alignment across 23 organizational units to drive accountability and goal achievement
Senior Member - Corporate Relations & Placement Division
FORE School of Management
New Delhi
08.2020 - 04.2022
- Strengthened industry-academic partnerships, enhancing placement opportunities for students
Management Intern
Safexpress Private Limited
Delhi
05.2021 - 06.2021
- Led customer satisfaction analysis through 300+ interviews and survey responses
- Evaluated customer touchpoints and recommended strategies to improve customer experience and NPS
Associate Software Developer
Accenture
Gurgaon
11.2018 - 05.2020
- Developed automation solutions using Agile methodologies
- Worked with Microsoft Technologies (C#, .NET, Azure, SQL, SSRS) to build scalable applications
- Conducted requirement analysis and managed stakeholder relationships in finance and energy domains
Internships
Vodafone
06.2017 - 07.2017
- Acquired knowledge of various telecom processes and technical procedures.
Education
MBA - Marketing & Operations
FORE School of Management
New Delhi04-2022
B.Tech - Electronics & Communication Engineering
Maharaja Agrasen Institute Of Technology
Delhi06-2018
Skills
- Product roadmap planning
- Agile methodologies
- Customer Engagement and Retention
- Strategic Roadmap and OKR Planning
- UI/UX Enhancement and Compliance
- Stakeholder and cross-functional collaboration
- Data Analytics and Market Research
- Presentation skills
- Event management
- Product vision and strategy
- Azure
- JIRA
- Data visualization
- Market Analytics
- Sales enablement
Certification
- Artificial Intelligence Operations (AIOps) Fundamentals - TM Forum
- Digital Maturity and Transformation Fundamentals - TM Forum
- Excel Basics for Data Analysis – Coursera
- Marketing by the Wharton School of the University of Pennsylvania, Coursera
- Microsoft Certified: Azure Fundamentals
Projects And Initiatives
- Customer Satisfaction & Product Transformation, Led a PAN India satisfaction survey and NPS analysis to enhance C2C offerings.
- WhatsApp Business API Integration, Researched and advised on messaging automation for customer engagement improvements.
- Strategic OKR Implementation, Successfully aligned organizational units with business objectives for enhanced performance tracking.
Accomplishments
- Multiple ACE cards for appreciation of commitment and effort in Comviva
- Magic Cabinet Award by Accenture for exceptional performance
Languages
Hindi
Native language
English
Proficient (C2)
C2
Timeline
Product Manager
Comviva
12.2023 - Current
Assistant Manager (EA to CEO)
Comviva
05.2022 - 12.2023
Management Intern
Safexpress Private Limited
05.2021 - 06.2021
Senior Member - Corporate Relations & Placement Division
FORE School of Management
08.2020 - 04.2022
Associate Software Developer
Accenture
11.2018 - 05.2020
Internships
Vodafone
06.2017 - 07.2017
MBA - Marketing & Operations
FORE School of Management
B.Tech - Electronics & Communication Engineering
Maharaja Agrasen Institute Of Technology
Similar Profiles
RAHUL RANARAHUL RANA
Software Engineer at ComvivaSoftware Engineer at Comviva
Ajay KuamrAjay Kuamr
Network Administrator at ComvivaNetwork Administrator at Comviva
Nitin HoodaNitin Hooda
HR Manager at ComvivaHR Manager at Comviva