NAMISHA

• Working for Life science and Healthcare domain.
• Analyzed healthcare data from electronic health records (EHR), claims data, and other sources to identify trends, patterns, and opportunities for improvement.
• Collaborated with cross-functional teams to understand business requirements and provide data-driven recommendations.
• Developed and maintained complex SQL queries to extract and manipulate healthcare data from databases.
• Created interactive dashboards and reports to visualize key metrics and KPIs for stakeholders.
• Performs system analysis, documentation, testing, implementation and provide solutions for seamless platform transitions.
• Validate results and performs quality assurance to assess accuracy of data.

• Worked for Life science and Healthcare Project specializing in Adverse Event Reporting products (ArisG and Agxchange).
• Demonstrated ownership of applications and implemented changes to enhance system performance.
• Monitored and swiftly troubleshooted errors to ensure uninterrupted operation of critical healthcare applications.
• On-boarded and trained junior tech specialists, contributing to team knowledge and efficiency.

Executed impactful projects including:

Automated Account Unlock System:

• Developed SQL scripts automating account unlocking, resulting in 60% reduction in weekly tickets and saving 15 man-hours per week.

Application Alerting System:

• Resolved multiple alerts using SQL to guarantee smooth operation of client's healthcare applications.
• Engineered automated SQL scripts to resolve low-priority application blockers, saving team 20 man-hours per week.