Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic
Namrata Kundu

Namrata Kundu

Kolkata

Summary

Skilled Technical Lead with deep understanding of software development, project management and team leadership. Brings strong problem-solving skills, technical proficiency, and ability to deliver high-quality work on time. Key player in driving product innovation and improvements in previous roles. Known for fostering positive team dynamics and ensuring customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Salesforce Technical Lead

Cognizant
Kolkata
08.2019 - Current

Role includes both Organizational & Project Responsibilities:

  • Stay up-to-date with industry trends in order to recommend best practices for future implementations.
  • Participate in sprint planning meetings with developers to define scope of work for upcoming releases.
  • Train end users on how to use the new applications developed in Salesforce environment.
  • Lead the design and development of new Salesforce applications, leveraging multiple technologies.
  • Collaborated with stakeholders to define project scope, deliverables, timeline and resource requirements.
  • Developed detailed project plans and tracked progress against key milestones.
  • Managed the delivery of Salesforce projects, ensuring successful completion within budget and timeframe.
  • Coordinated resources across multiple teams to ensure tasks were completed on schedule and within budget constraints.
  • Collaborated with senior leadership on strategic planning initiatives related to future projects. Work on new proposals and RFPs.
  • Manage Project Allocation, project CP, and future forecasting
  • Provide guidance on complex business requirements for integration into Salesforce platform.

Program Manager

Cognizant
Marlow
09.2022 - 03.2023
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Conducted regular meetings with team members to review progress and address any issues or concerns.
  • Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.

Software Engineer

Cerner
Kolkata
12.2018 - 08.2019
  • Collaborated closely with project managers, designers, and other developers in order to complete tasks efficiently and effectively.
  • Conducted code reviews to ensure adherence to coding standards and best practices.
  • Analyzed user requirements to develop software solutions and created technical specifications.

Associate Consultant

Capgemini
Kolkata
10.2015 - 12.2018
  • Collaborated closely with project managers, designers, and other developers in order to complete tasks efficiently and effectively.
  • Established best practices for coding standards within team environment.
  • Developed web applications using Java, HTML, CSS and JavaScript.

Education

B.Tech Information Technology -

West Bengal University of Technology
Kolkata
05-2015

ISC -

St Paul’s Mission School
Kolkata
04-2011

ICSE -

St Paul’s Mission School
Kolkata
04-2009

Skills

  • Salesforce Configuration & Customization
  • Service Cloud
  • Sales Cloud
  • Veeva
  • Scrum Framework
  • Agile Methodology
  • Project Leadership
  • Customer Relationship Management
  • Design development

Accomplishments

  • Runners Up for Inter College Bridge Tournament(2013-2014)
  • Runners Up for Inter College Dance Competition
  • Champion in Inter-house Debate in School(2008-2009)

Affiliations

  • Trained Bharatnatyam Dancer. Represented College & School in dancing
  • Represented college in Inter College Bridge Tournament
  • Loves Travelling

Certification

  • Certified Scrum Master
  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer
  • Salesforce Certified AI Developer

Timeline

Program Manager

Cognizant
09.2022 - 03.2023

Salesforce Technical Lead

Cognizant
08.2019 - Current

Software Engineer

Cerner
12.2018 - 08.2019

Associate Consultant

Capgemini
10.2015 - 12.2018

B.Tech Information Technology -

West Bengal University of Technology

ISC -

St Paul’s Mission School

ICSE -

St Paul’s Mission School
Namrata Kundu