Namrata Singh

Client: Aker Solutions (AKSO), UK, Benefits.

• Administered UK employee benefits, including Private Medical Insurance, Dental Insurance, Pension, Bike-to-Work scheme, and life event changes, ensuring accurate and timely enrollment.
• Successfully onboarded new joiners, and managed their benefits lifecycle using SAP.
• Resolved employee requests and tickets via ServiceNow, maintaining high SLA compliance, and improving employee satisfaction.
• Maintained and updated SharePoint sites to provide accurate benefits information and documentation.
• Collaborated with HR and operations teams to streamline benefits processes, and ensure compliance with UK regulations.

• Coordinated logistics, inventory, and vendor management to optimize branch operations and procurement efficiency.
• Managed data systems for effective information collection, storage, and recovery.
• Facilitated onboarding processes, meetings, and travel arrangements to enhance team coordination.

• Executed recruitment processes for job openings across multiple platforms.
• Managed documentation tasks, including bills and budget tracking.
• Posted job vacancies on various online portals to attract candidates.
• Finalized and dispatched offer letters to selected candidates.