Summary
Overview
Work History
Education
Skills
Languages
Core Qualification's
Affiliations
Timeline
Generic

Nancy Yadav

Ghaziabad

Summary

HR - Background and Onboarding executive with an Overall 2 years of experience in telephone customer service, Backend support, and customer care.

Familiar with CISCO, WAP, and several other Client service software solutions. Very organized and meticulous with Tracking and record keeping. Utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands.

  • Provided training and on-the-job support to colleagues and new joiners related to the background check initiation process; Immunizations required in the departments and their significance. Framing the plans according to the problems and focus points for the team members.
  • Exceptional at relationship-building, agenda management and high-level decision making.

Overview

4
4
years of professional experience

Work History

IT Onboarding Executive

COMPUNNEL
Noida
03.2022 - Current

Role as a Background Verification Executive

  • Analyzing and checking Candidate's education records, past employer details, identity checks, resume checks and address checks.
  • Managing outbound calls with Agencies and previous Companies regarding the DT reports and Behaviour of the Candidate.
  • Managed complaints with calm, clear communication and problem-solving.
  • Actively fulfilling the Client's requirements and addressing the issues as well.
  • Responsible for adhering to all policies and processes for verifications .

Role as an Onboarding Specialist

  • Managed the whole onboarding process , ensuring that all pre-employment forms and processes were completed accurately .
  • Interacting with candidates on a daily basis and working proactively with them to achieve the start .
  • Interacted with new workers , staff and working closely with recruiting managers and sales .
  • Maintaining the Compliance while completing the onboarding process .
  • Providing beneficial and support to new candidates ; solving their issues ; conducting calls and collaborating with them in a professional and friendly manner.
  • Validated employee time sheets to update information in QuickBooks, checking accuracy.

Benefits Administration Executive

Conduent Business Services India LLP
Noida
02.2020 - 10.2020
  • -Worked in Health and Welfare (HW) for client HCA (HospitalCorporationn of America). -
  • Delivered high level of service to customers in effort to build upon future relationships.
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
  • Sending Daily reports as well as maintaining Lockbox. -
  • Solving Queries and passes. -
  • Cross-checking the insurance documents as well as dependents eligibility for the cover.

Education

Bachelor of Computer Applications -

CCS UNIVERSITY - Harlal Institute of Mgmt & Tech
Greater Noida, UP
08.2020

MBA - International Business / Human Resource

BHARATI VIDYAPEETH UNIVERSITY
Paschim Vihar , Delhi
07.2019

Skills

  • Business Development
  • Staffing
  • Human Resources
  • Training and Development
  • Executive Support
  • Team Leadership
  • Customer Relations
  • Data Analysis

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Core Qualification's

  • Active communication skills, Decision making Basic computer knowledge MS-EXCEL
  • Inter Personal Skills - Managing people and resources.
  • Excellent in handling problems.
  • Good Oral and Written communication skills.
  • Can Speak Fluent English.
  • Superior time management skills as well as good at Collaborating with Team members .

Affiliations

  • Reading Novels
  • Listening to podcasts and Documentaries
  • Fitness enthusiast

Timeline

IT Onboarding Executive

COMPUNNEL
03.2022 - Current

Benefits Administration Executive

Conduent Business Services India LLP
02.2020 - 10.2020

Bachelor of Computer Applications -

CCS UNIVERSITY - Harlal Institute of Mgmt & Tech

MBA - International Business / Human Resource

BHARATI VIDYAPEETH UNIVERSITY
Nancy Yadav