An accomplished South Regional Trainer with an 18-year career specializing in Residential Air Conditioning (RAC) and Home Appliances. Possess extensive expertise in diverse air conditioning systems, including installation, troubleshooting, and maintenance Proficient in handling a wide range of home appliances such as dishwashers, microwave ovens, chimneys, built-in products, hobs, cook tops, water purifiers, water heaters, and small appliances, with a strong command of electrical and electronic components. Demonstrated exceptional leadership skills by supervising teams, ensuring adherence to safety standards, and fostering professional growth. A highly detail-oriented and client-focused professional committed to exceeding expectations through technical excellence and outstanding service.
· Training sessions will be organized monthly to enhance the skills and performance of the team.
· All newly joined technicians will undergo an interview process to evaluate their qualifications and suitability.
· Any quality issues identified in products will be reviewed and promptly reported to the Head Office for necessary action.
· Engaging in discussions with ASM and BSM regarding low NPS technician ratings.
· For any replacement products, the correct diagnostic process will be carried out before approval is granted.
· A technicians’ contest will be held every six months for PAN-India technicians to encourage skill development and recognize excellence
· For every new product launch, technical presentations (PPTs) will be arranged to ensure comprehensive understanding.
· Demo videos and troubleshooting guides will be created to aid in effective usage and problem resolution.
· Impressive coordinationwithASM,BSM,andRSMfortraining schedules.
· Mentoring technician son field issues and efficiently calamine complaints at customer premises.
· Conducting hands-entraining sessions monthly, including skill- level assessments for technicians.
· Engaging in discussions with ASM and BSM regarding low NPS technician ratings.
· Additionally, conducting training for CSR and RPL showcases a comprehensive and impact for holding training and development.
· Extensive training reach across regions, including Kerala, Telangana, Adhara Pradesh, Delhi, and Mumbai.
· Annual visits to AC&CR factories for updates on new arrivals.
· Conducting training for ASM&BSM highlights holistic approach to team development
Responsible for meticulous handling of attendance and claim sheets, ensuring accurate reporting to the headquarters
· Conducts daily classes, imparting knowledgeand softskill scrucialfor employment.
· Regularly updates monthly reports for the centermanager.Demonstrates proficiency in employability skills, diverse teaching methods, and cultural sensitivity.
· Maintains effective communication with the center manager and training manager.
· Instructslearnersinjob-seeking,applicationprocedures,resumewriting, interview preparation, and job retention skills.
· Providesworkshopsonjobsearch/careerinformationandfacilitatescareer counseling.
· Ensures servicesalign with independent living, self-sufficiency,and empowerment principles.
· Meticulously organizes program activities and maintains necessary documentation for center records. Offers mentorship and coaching to enhance students' skill base.
· Accomplished reventative maintenance's semi-hermetically sealed reciprocating compressors.
· Expertlydis assembled HVAC units,resolved malfunctions,and restored components to optimal condition.
· Diagnosed rogation issues through precise measurement sand examinations.
· Proficiently serviced and repaired industrial chillers and gasfurnaces from Hitachi, SKM, and Carrier brands.
· Conducted preventive and corrective maintenance on various components such as bearings, pumps, polyphone motors, shaft alignments, and fans.
· Provide dropline maintenance for air conditioning units, including filter changes, refrigerant refills, and air duct cleaning.
· Efficiently recycled and charged refrigerants.
· Maintained meticulous documentation of all maintenance and reparations, ensuring comprehensive equipment records
· Possesses tensive knowledge in operating and maintaining3*267TR Aircooled Carrier Chillers.
· Proficient in managing 1000TRbrain chillerand367TR train chiller. Skilled in overseeing the operation and maintenance of 50TR AHUs and HRUs.
· Capable of troubleshooting major and minor problems, with expertise in VFD and BTU Meter.
· Success fully serviced Split ACs, Ductable Units, and PAC systems.
· Diligently plans, prepares, and conducts planned preventive maintenance, ensuring equipment maintains 99.9% uptime.
· Actively involved in timely renewal of all AMC sand contributes to vendor
negotiation meetings.
· Provides comprehensive prostate managerona daily,weekly,and monthly basis.
· Proficientintheoperationandmaintenanceofa1000TRbrainchiller.
· Skilled in maintaining parameter sof chillers,AHUs,VFDs,HRWs,ands.
· Expertisein monitoring systems through Building Management Systems
· Proficient's installingandre-installingsplitACandwindowAC units.
· Skilled introubleshooting andrepairingairconditioningequipment.
· Capableofchangingfilters,compressors,fanmotors,andcleaningfancoilsas required.
· Regularly travels to homes and businesses for scheduled appointments, conductingconsultationswithcustomerstodeterminetheirneedsanddiscuss appropriate solutions.
· Adaptable to perform ingaddition aldutiesas assigned.
● Maintain repair and replace residential air-conditioning systems.
Effective Communication
Presentation Skills
Adaptability
Instructional Design
Coaching and Mentoring