Kaustav Chakrraborty

• Leading South India operations with responsibility for sales strategy, execution, and profitability.
• Managing a team comprising Area Sales Managers, Business Development Manager, and Key Account Manager across Karnataka, Tamil Nadu, Kerala, Telangana, and Andhra Pradesh.
• Driving pre-sales, sales, and post-sales operations, including specification support, project coordination, and payment follow-ups.
• Accountable for group sales target of ~2 lakh m² (≈ INR 50 Cr) in Architectural Display segment (CY 2024).
• Spearheading key account development, architect engagement (Type A & B firms), and marquee project acquisitions.
• Preparing annual budgets, forecasts, and RM planning in alignment with corporate objectives.
• Representing the organization at architect meets, industry events, and trade exhibitions.
• Led regional teams to execute strategic business initiatives effectively.
• Managed operational budgets and resource allocation across multiple locations.
• Developed and implemented sales strategies aligned with market demands.
• Trained and mentored staff to enhance performance and engagement levels.
• Coordinated with production teams to optimize supply chain processes.
• Conducted market analysis to identify growth opportunities in the region.
• Fostered strong relationships with clients to ensure customer satisfaction.
• Oversaw compliance with safety regulations and company policies across operations.
• Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
• Trained staff on product knowledge, customer service techniques, sales strategies.
• Managed regional operations including inventory control, staffing levels, logistics, customer service.
• Identified new business opportunities through market research and industry trends.
• Created and maintained relationships with key customers in the region.
• Analyzed regional financial data to identify areas of growth opportunities.
• Provided mentorship and coaching to staff members throughout the region as needed.
• Handled human resource concerns and established plans to handle issues consistently and efficiently.
• Monitored team progress towards achievement of goals and objectives set forth by executive management.
• Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
• Ensured compliance with all applicable laws related to employment practices within the region.
• Resolved conflicts between customers and employees within the region.
• Reviewed monthly reports from individual districts regarding sales figures and other metrics.
• Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
• Developed annual budgets for each district within the region.
• Developed and implemented strategies to increase market share in the region.
• Organized promotional events to generate interest in products or services offered by the company.

• Headed sales and BD operations across 9 states (South & East India).
• Managed a multi-state sales and BD team, driving specification sales and project closures.
• Responsible for ₹40+ Cr annual revenue targets across automated doors and gate solutions.
• Established strong relationships with architects, PMCs, developers, and institutional clients.
• Oversaw project execution coordination, after-sales support, and customer retention initiatives.

• Managed distributor networks and project sales across Karnataka and Kerala.
• Worked closely with architects, façade consultants, builders, glazing and interior contractors.
• Actively involved in infrastructure projects including airports, metros, and government projects.
• Drove new product applications and OEM collaborations.

• Handled architectural ceiling and cladding solutions across Karnataka.
• Engaged with premium architects and designers for specification-driven sales.
• Managed daily operations to ensure efficiency and productivity.
• Coordinated cross-functional teams to streamline project execution.
• Developed strategies to enhance customer experience and satisfaction.

• Handled New – Modular, New – Civil, Factory Finished, Open Kitchens, Stainless Steel Wire Products.
• Institutional Sales.
• Developed strategic partnerships to enhance market presence and drive growth.
• Conducted market research to identify emerging trends and opportunities.
• Collaborated with cross-functional teams to align business objectives and initiatives.
• Managed client relationships to ensure satisfaction and foster loyalty.

Managing Customers across South India, representing 16 Global Brands (GEZE / LISUS / KL MEGLA / HAWA / KELLER / REYNAERS / ALUPLAST / SOLARLUX / PROMAT / HORMAN / TRESPA / GLUTZ / MANDELLI / NUISING / HUSH / PBA)

Managing customers across Karnataka, representing one global leader in the hardware industry.

Managing project executions and sales across Karnataka, representing one global leader in the interior/exterior commercial graphics industry, and passive fire protection systems.

Managing Production and Inventory or store for different conveyor belts , representing Global Leaders in Conveyor Belts Vulcanizing Industry (uni – chains / Food Grade Belts / PU & PVC Belts / Industrial Belts / Drum Motors etc…)