Overview

Work History

Education

Timeline

Nandakumar E S

Cluster Logs Lead

Trivandrum

Overview

4

4

years of professional experience

4

4

Languages

Work History

Cluster Logs Lead

Zomato

12.2023 - Current

Managed operations across 60+ cities in Kerala and Tamilnadu, overseeing a team of 18 direct reports
Implemented key operational initiatives, resulting in a 46% annual growth of the Active Fleet
Successfully implemented cost reduction strategies in logistics, leading to a 25% increase in contribution margin year on year
The operations were streamlined by resolving systemic problems, which increased rider utilization by 10%
Facilitated growth through service expansion, doubling our reach in 10+ km serviceability by 116% without any additional cost intervention
Recruited and trained both new and current team members to quickly meet growing business demands while engaging positively with staff and leadership colleagues, soliciting and encouraging feedback.

Cluster Head

Zomato

03.2023 - 12.2023

Managed operations across 20 cities in Tamilnadu, overseeing a team of 5 direct reports
Developed and executed strategies to meet the city's supply requirements, ensuring fulfillment of order demands
Created and implemented incentive structures to improve rider performance on critical days and developed strategies to maintain consistent behavior without incentives on regular days
Created daily and weekly logistical reports and dashboards to analyze performance and understand city-specific needs and remedies
Conducted regular city visits and audits to understand local dynamics, making proactive decisions to improve performance.

Fleet Operations Lead

Zomato

01.2022 - 03.2023

Sourcing new delivery partners training them maintaining active fleet strength and provide day to day support
Ensuring KPI matrices
Regularly conducting delivery partner engagement programs to build a sustainable long term relationship with the partners
Conducting field visits to check to delivery partner grooming hygiene, asset compliance and to collect competition intel.

Retail Associate

Cars24

09.2020 - 10.2021

Managed store operations, identified customer requirements
Provided assistance with purchase decisions and physical inventory counts
Ensured efficient completion of customer paperwork and monitored for loss prevention, addressing issues related to leakage and theft.

Marketing Intern

Byjus

04.2020 - 08.2020

Planned and executed marketing activities to attract leads and generate interest
Successfully persuaded school authorities to participate in lead generation initiatives targeting school students.

Education

Bachelor of Arts - Philosophy

GCC Chittur, Palakkad

Timeline

Cluster Logs Lead

Zomato

12.2023 - Current

Cluster Head

Zomato

03.2023 - 12.2023

Fleet Operations Lead

Zomato

01.2022 - 03.2023

Retail Associate

Cars24

09.2020 - 10.2021

Marketing Intern

Byjus

04.2020 - 08.2020

Bachelor of Arts - Philosophy

GCC Chittur, Palakkad