Analytical professional with good listening skills and critical thinking. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
7
7
years of professional experience
Work History
Subject Matter Expert
Transorze Solutions
Trivandrum
06.2021 - 01.2024
Assisted Team leader in day-to-day tasks.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
BPO Executive
Transorze solutions
Trivandrum
07.2017 - 05.2021
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Maintained schedule of class assignments to meet deadlines.