Narayana Murthy M
Bangalore
Summary
Dynamic Deputy Manager Business Operations with a proven track record at Hardcastle Restaurants Pvt Ltd, driving operational excellence and strategic planning along with cost management. Achieved a remarkable revenue increase of ₹3.2 crore monthly for seven outlets, and successfully opened three new outlets. Skilled in talent development and team leadership, fostering high-performing teams to exceed business objectives.
Overview
11
11
years of professional experience
Work History
Deputy Manager- Business Operations
Hardcastle Restaurants Pvt Ltd
Bangalore
01.2014 - Current
- Accountable for the growth and profitability of 7+ McDonald’s restaurants, overseeing operations to ensure alignment with QSC standards and business objectives. Opened 3 new outlets under my Leadership span of 1 Year.
- Consulted for 7 outlets, accelerating monthly revenue to ₹3.5 crore from ₹2.5 crore, with cash flow improvements of up to 20%. Develop and implement short-term and long-term business plans, driving initiatives that achieve sales, transaction growth, and profitability targets
- Lead and mentor restaurant management teams, fostering talent development and succession planning. Developed 3 restaurant managers, along with proficient department managers and shift managers handled more than 250 team members.
- Conduct regular performance reviews, establishing Individual Performance Plans (IPPs) to drive accountability and results. Ensure compliance with food safety standards, labor laws, and McDonald’s operational protocols
Restaurant Manager Business Operations
Hardcastle Restaurants Pvt Ltd
Bangalore
11.2019 - 11.2023
- Opened New Re-investment store Under my leadership able to register highest monthly sales and cashflow over 3 restaurants which i have handled.
- Managed one of the high volume restaurant among Bangalore region which is annual turn over of 10.55cr Leaded team of 3 Department Managers along with 4 Shift managers with 40+ Team members.
- Experienced in Managing Inventory, Scheduling, Training and Development, Food safety Health safety and Brand standards of the restaurant over 4 years.
Education
BBA -
Intellectual Institution Of Management Technology
06-2016
Skills
- Operational management
- Strategic planning
- Talent development
- Team leadership
- Staff training and development
- Time management
- Cost management
- Sales growth
Languages
kannada
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Beginner (A1)
A1
Timeline
Restaurant Manager Business Operations
Hardcastle Restaurants Pvt Ltd
11.2019 - 11.2023
Deputy Manager- Business Operations
Hardcastle Restaurants Pvt Ltd
01.2014 - Current
BBA -
Intellectual Institution Of Management Technology
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