Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Narender Singh Bisht

House No 980 / Niti Khand 1 Indirapuram / Ghaziabad
Narender Singh Bisht

Summary

A Dynamic Professional With Over 9 Years Of Extensive Experience With International Clients (US & UK MNCs) Specialised In Talent, Learning & Organisational Development Well experienced, confident professional having hands on experience In Customer Service, Quality Controls, Banking (Retail) and AML as well as KYC.

Overview

9
years of professional experience
2
Languages

Work History

Genpact India Private Limited
Noida

Process Developer
06.2016 - 10.2023

Job overview

  • Trained leadership personnel and employees on new business processes using in-person and online education
  • Monitored processor performance and adjusted systems for smooth operation
  • Collaborated with cross-functional teams to design and implement processor improvement strategies
  • Assessed current systems and identified improvement areas to uplift capabilities
  • Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by prooctively managing risk
  • Coordinated with clients and vendors to determined updated process knowledge
  • Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
  • Trained leadership personnel and employees on new business processes using in-person and online education.
  • Followed implementation of new processes, collaborated with stakeholders, and tracked progress.
  • Authored onboarding documentation to introduce new employees to business processes.
  • Applied regulatory and legal standards such as Type to processes, creating built-in compliance measurements.
  • Received and reviewed incoming documents and materials.
  • Collaborated with cross-functional teams to design and implement processor improvement strategies.
  • Implemented effective strategies for processor optimization based on insights.
  • Monitored processor performance and adjusted systems for smooth operation.
  • Improved function and performance by adopting suitable processor software applications.
  • Maintained accurate records to enable processor activity and performance monitoring.

Barclays Shared Services Private Limited

Customer Service Representative
09.2012 - 12.2014

Education

KV Noida

Higher Secondary

Sri Satya Sai University of Technology & Medical
Sehorr

Bachelor Of Commerce

Skills

MS Officeundefined

Timeline

Process Developer

Genpact India Private Limited
06.2016 - 10.2023

Customer Service Representative

Barclays Shared Services Private Limited
09.2012 - 12.2014

KV Noida

Higher Secondary

Sri Satya Sai University of Technology & Medical

Bachelor Of Commerce
Narender Singh Bisht