NARENDRA CHAUHAN
Ahmedabad
Summary
Experienced Sr Operation Manager with 9+ years of experience managing resource allocation, bench management, and project mapping in the IT and consulting industry. Expertise in optimizing workforce productivity, reducing bench time, and ensuring efficient resource utilization across projects. Skilled in MIS reporting, capacity management, and data-driven decision-making.
Overview
10
10
years of professional experience
Work History
Sr Operation Manager
ADEPT TALENT ACQUISITION INDIA PVT LTD
2023.11 - Current
- Manage end-to-end resource management process, including resource identification, allocation, and optimization.
- Collaborate with project managers and department heads to ensure the right resource allocation for timely project delivery.
- Monitor resource bandwidth, balancing workloads, and minimizing bench time across multiple projects.
- Lead the development and execution of resource allocation strategies, enhancing utilization and productivity.
Team Lead - Quality & MIS
Mediscribes Solutions (INDIA) PVT. LTD.
2020.01 - 2023.11
- Managed quality and MIS operations while overseeing resource management and allocation for multiple projects.
- Developed resource allocation plans, ensuring projects received the necessary skill sets and experience.
- Implemented robust resource tracking mechanisms to provide insights on performance and utilization.
Sr MIS Executive
Advantmed
2018.01 - 2020.01
- Oversaw MIS operations, generating weekly and monthly reports for management.
- Collaborated with project teams to track resource utilization and provide reports on workforce performance.
MIS Executive
Ascendum Kps Pvt Ltd
2016.01 - 2018.01
- Managed data and maintained reports related to workforce performance and capacity.
- Assisted in resource bandwidth management and project coordination efforts.
Customer Care Executive
DIGICALL PVT LTD
2014.07 - 2015.12
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Collaborated with other departments such as marketing or sales teams for promotional activities.
Education
B.Com - Commerce -
Shree Sahajanand Arts & Commerce College
2014-05
12th -
Shree Ganesh Vidhya Mandir
2011-05
10th -
Sheth C N Vidhyalaya
2009-05
Skills
- Resource Management
- Resource Allocation
- Bench Management
- Project Mapping
- Capacity Management
- Resource Utilization
- Workforce Optimization
- MIS Reporting & Analytics
- Advanced Excel
- Pivot Tables & VLOOKUP
- Performance Tracking
- Dashboard & Report Creation
Languages
- English
- Gujarati
- HIndi
Timeline
Sr Operation Manager
ADEPT TALENT ACQUISITION INDIA PVT LTD
2023.11 - Current
Team Lead - Quality & MIS
Mediscribes Solutions (INDIA) PVT. LTD.
2020.01 - 2023.11
Sr MIS Executive
Advantmed
2018.01 - 2020.01
MIS Executive
Ascendum Kps Pvt Ltd
2016.01 - 2018.01
Customer Care Executive
DIGICALL PVT LTD
2014.07 - 2015.12
B.Com - Commerce -
Shree Sahajanand Arts & Commerce College
12th -
Shree Ganesh Vidhya Mandir
10th -
Sheth C N Vidhyalaya
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