Narendra Jangid
IT Support Executive.
Dudu
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
3
3
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
IT Support Executive
Axestrack Software Solution Pvt .Ltd.
03.2022 - Current
- Diagnose and resolve technical problems reported by users.
- Work closely with developers, QA teams, and project managers to address software bugs.
- Respond to and resolve tickets promptly using helpdesk tools.
- Assist in API testing and troubleshooting integration issues.
- Familiarity with API testing tools like Postman.
- Knowledge of operating systems (Windows/Linux) and basic networking.
- Train internal teams and customers on using software effectively.
Education
B-Tech - Computer Science & Enginerring
Jaipur Institute Of Engineering And Management
Jaipur 04.2001 - 01.2020
Skills
Technical Skills:
Proficiency in troubleshooting software and API issues
Basic Knowledge of SQL Database
Basic Knowledge of HTML,CSS,Bootstrap Languages
Soft Skills:
Strong problem-solving and analytical abilities
Excellent communication and customer service skills
Ability to multitask and manage time efficiently
Personal Information
- Date of Birth: 12/10/98
- Gender: Male
Practicaltraining
Web language training, I have successfully qualified in all the modules of 2 months course & examination in 07/01/19 'TECHINAUT INSTITUTE OF TECHNOLOGY' Wazipur, New Delhi
Timeline
IT Support Executive
Axestrack Software Solution Pvt .Ltd.
03.2022 - Current
B-Tech - Computer Science & Enginerring
Jaipur Institute Of Engineering And Management
04.2001 - 01.2020