Narendra Singh K
Bangalore
Summary
Senior Process Analyst with over 5 years of experience in the insurance sector, focusing on policy operations and business reporting. Expertise in leading teams, conducting policy reviews, and managing comprehensive insurance processes. Proven track record of meeting tight deadlines and enhancing operational efficiency while ensuring SLA compliance. Recognized for strong problem-solving abilities and independent work ethic.
Overview
8
8
years of professional experience
Work History
Senior Process Analyst
Flipkart india pvt ltd.
11.2024 - Current
- Achieved zero spillover in lane operations, enhancing efficiency and reducing operational delays.
- Reduced connection misses to zero percent, ensuring seamless logistical coordination.
- Maintained daily shipment pendency below 500, optimizing processing efficiency.
- Directed regional warehousing for cost-effective fulfillment, improving profit margins.
- Held PNL accountability for the region's warehouse, driving financial performance.
- Led team development initiatives to foster motivation and achieve ambitious targets.
Senior Executive Analyst
MedibuddyIBC
Koramangala
12.2021 - 10.2024
- Assisted MGAs in processing submissions, quotes, binders, invoices, and document indexing.
- Monitored training trackers and provided management with regular updates on progress.
- Coordinated team efforts to ensure workflow continuity and process efficiency.
- Conducted 'Audit the Auditor' reviews to enhance process quality and reduce client complaints.
- Completed L&D training programs including Voice & Accent and advanced insurance domain training.
- Managed tasks related to delayed sends and market submissions effectively.
- Processed casualty quotes and submitted Surplus Lines Tax Forms to appropriate carriers.
- Generated accurate casualty binders and invoices, ensuring compliance and timely delivery.
Senior Executive
Aegis Customer Support India Private Limited
Bangalore
03.2018 - 12.2021
Education
Data Science -
IBM-microsoft
Bangalore12.2021
B.Tech - Electrical and Electronics Engg
V S Prasanna Bharati University
Bangalore12.2017
Diploma - Electrical & Electronics Engineering
MNTI Polytechnic College
Bangalore12.2014
SSLC -
Bel High School
Bangalore12.2010
Skills
- Python
- R
- SQL
- Scala
- Scikit-learn
- TensorFlow
- Keras
- PyTorch
- Regression
- Classification
- Clustering
- A/B testing
- Matplotlib
- Seaborn
- Plotly
- Tableau
- Hadoop
- Spark
- Hive
- Pig
- AWS
- Google Cloud
- Azure
- MySQL
- PostgreSQL
- MongoDB
- NoSQL
- Git
- Jupyter Notebooks
- Docker
- Kubernetes
Place
Bangalore, Karnataka
Languages
- English
- Kannada
- Tamil
- Telugu
- Hindi
Disclaimer
Hereby, I declare that above furnished information is correct and to the best of my knowledge.
Achievements Awards
- Recognised for exceptional performance and contribution to team success for two consecutive quarters.
- Awarded for consistently exceeding client expectations, improving process efficiencies, and demonstrating leadership in key projects.
- Won the Spark awards for exceptional performance.
Personal Information
- Father's Name: Krishna Singh K L
- Mother's Name: Shobha K
- Nationality: Indian
Work Preference
Work Type
InternshipFull TimeLocation Preference
RemoteTimeline
Senior Process Analyst
Flipkart india pvt ltd.
11.2024 - Current
Senior Executive Analyst
MedibuddyIBC
12.2021 - 10.2024
Senior Executive
Aegis Customer Support India Private Limited
03.2018 - 12.2021
Data Science -
IBM-microsoft
B.Tech - Electrical and Electronics Engg
V S Prasanna Bharati University
Diploma - Electrical & Electronics Engineering
MNTI Polytechnic College
SSLC -
Bel High School