NARENKUMAR J Process Executive
Coimbatore
Summary
Experienced Process Executive with 2.5 years of expertise in back-office operations, data processing, and client support within the insurance domain. Proficient in handling high volume tasks with accuracy, meeting quality and compliance standards. Skilled in MS Office, communication, and process optimization in a BPO environment.
Overview
3
3
years of professional experience
Work History
PROCESS EXECUTIVE
PATRA INDIA BPO SERVICES PVT. LTD
Coimbatore
09.2023 - 04.2025
- Accurately enter and process insurance-related documents, including policy applications, endorsements, and claims.
- Address client queries via email and chat, providing timely and effective solutions.
- Ensure all processed data meets quality standards and compliance requirements.
- Work closely with team members to achieve daily and monthly targets.
PROCESS EXECUTIVE
COMPUTER AGE MANAGEMENT SYSTEM (CAMS)
02.2022 - 01.2023
- Accurate entry of financial data and documents into the system.
- Review and verify customer KYC documents, application forms, and supporting documents.
- Handled confidential documents and maintained their proper organization.
- Maintain logs and generate daily/weekly/monthly reports as per team requirements.
Education
Bachelor of Science - Information Technology
Dr.N.G.P Arts And Science College
Coimbatore04-2020
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Handling rotational based shift (Night Shift)
TOOLS
- Citrix - Enables secure handling of client data without downloading it locally.
- Sagitta - For Policy Management (creation, renewal, endorsements, cancellations).
- Image Right (IR) - For uploading the insurance certificate documents for client verification.
Timeline
PROCESS EXECUTIVE
PATRA INDIA BPO SERVICES PVT. LTD
09.2023 - 04.2025
PROCESS EXECUTIVE
COMPUTER AGE MANAGEMENT SYSTEM (CAMS)
02.2022 - 01.2023
Bachelor of Science - Information Technology
Dr.N.G.P Arts And Science College
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