Naval Kishore Joshi
Hyderabad
Summary
With 18+ years of experience, I have been privileged to lead large-scale Digital and Agile Transformations, drive product strategy, and deliver innovative solutions across the banking and services ecosystem. Currently serving as Digital Product Management Manager (VP) at Wells Fargo, I lead the digital transformation of Small Business Deposits & Lending products while building a high-performing global team across India, shaping customer-centric experiences and enabling growth through technology modernization, automation, and AI-driven capabilities. Before Wells Fargo, I led the DevOps & SRE Centre of Excellence, building domain expertise, establishing engineering best practices, and enabling teams to scale with reliability, resilience, and operational excellence.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
19
19
years of professional experience
7
7
Certifications
1
1
Language
Work History
Digital Product Management Manager (VP)
Wells Fargo
Hyderabad
01.2021 - Current
- Led small business Deposits and Lending product teams, delivering product modernization with micro service-based architecture that increased automated account open rate by 20%
- Directed product roadmap planning and backlog refinement, improving stakeholder alignment and reducing feature delivery delays
- Developed and executed comprehensive product development plans, incorporated the technical requirements, scrum team allocation and stakeholder reporting
- Oversaw end-to-end product delivery across 17 scrum teams, achieving a 98% on-time release rate
- Authored a release guide adopted by 10+ scrum teams, cutting release preparation time by 35%
- Coordinated with stakeholders to remove impediments, increasing team velocity
- Adopted AI tools like Copilot & Story weaver in product discovery and development, reducing manual effort by 25%
- Collaborated with Product Owners, Engineering Manager, Principal consultant, developers, and Digital product Managers to deliver high-value features
- Build high performing agile teams and led 17 scrum teams to deliver product roadmap
- Coached Product Owners and Business Analysts on product, agile practices to improve user story creation and execution
- Mentored new team members, raising agile maturity scores from Level 2 to Level 4 within 6 months
- Established DoR and DoD practices, reducing rework by 20% and improving sprint predictability by 15%
- Awarded with Top Achievers (2023) & Golden Spoke (2022) award for contribution in digital product implementation (1% WF employee receives this award every year)
- As a self-initiative worked on existing DevOps structure in the organization and streamlined the branching strategy
- Presented Product demo to WF CFO and CRO during India visit
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Principal Consultant/Delivery Manager
Nagarro
Gurgaon
03.2019 - 01.2021
- Managing Site reliability Engineer (SRE) and DevOps team of 15+ members
- Responding to the RFP and RFI on DevOps area
- Managing and coordinating Training and Skill enhancement at organization level in DevOps
- Collaborate with delivery teams in order to help determine the DevOps scope and implementation
- Ensuring SRE and DevOps teams are adequately managing of high and critical priorities
- Member of Nagarro DevOps CoE
- Provided DevOps proposal as part of the RFP and RFI responses to the multiple clients
- Designing Value Stream Management solution as part of the in-house solution
- Conducted workshops and training sessions to improve employee knowledge of best practices.
Program Manager
IBM India Pvt. Ltd.
Gurgaon
02.2007 - 03.2019
- Managing risk at all phases of the project and preparing plan to either accept, defer or mitigate the risk
- Maintaining risk log and discuss with stakeholders on regular basis
- Preparing the management reports and presenting the updated status to stakeholder’s status meeting every week
- Identifying new business opportunities & providing value add to the project by implementing Lean, Agile & Kanban to improve the cycle time and take cost effective measures
- Participating in strategy workshop at program level & defining vision statement for team &discovery sessions for new requirement and worked closely with product owner to create user stories from epic
- Understanding business requirements, preparing design documents and developing data stage code for entire flow
- Collaborating with Product Owners, End-users & Business Stakeholders to understand their requirements, identifying business needs and ensuring a smooth communication between them
- Writing up user stories & acceptance criteria and performing high-level functional testing & UAT to ensure deliverables in accordance with business requirements
- Interacting with Quality Assurance Teams for test planning & test cases review to ensure extensive testing
- Offering support for software development project process through gap analysis, requirements gathering, documentation and activity / task coordination
- Working on Onshore/Offshore Team Model for design, development and testing of application
- Performed Business analyst and provided idea to implement the technical solution in building the application
- Evaluated existing ARIW information system and updated knowledge gaps by preparing the guide
- Provided extremely useful strategic inputs to implement the DevOps in the application which resulted in faster delivery of the products to users which was recognized and appreciated by the management
- Awarded with Brio and Orion awards 4 times for best performance in applications
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Education
Bachelor of Engineering (B.E) - Computer Science
Rajasthan University
Rajasthan05.2006
Skills
AI Tools – Copilot, Tachyon (WF), LLM models, Notebook LM
Product Management & Collaboration tools: - Enterprise Jira Board, Confluence, Teams, Trello, Outlook
ETL Tools: - IBM Info Sphere DataStage v 113
Cloud & DevOps Tools: - AWS, Jenkins, Git, Sonar, Terraform, Python, Shell Scripting
Product management
Strategic planning
Team leadership
Certification
AI Product Management (Great Learning)
Timeline
Digital Product Management Manager (VP)
Wells Fargo
01.2021 - Current
Principal Consultant/Delivery Manager
Nagarro
03.2019 - 01.2021
Program Manager
IBM India Pvt. Ltd.
02.2007 - 03.2019
Bachelor of Engineering (B.E) - Computer Science
Rajasthan University
Core Expertise
- Digital Deposits & Lending Products
- Product & Delivery Management
- DevOps & SRE
- Cost Containment / Budgeting
- Building & Leading Agile Product teams
- Product Strategy & Customer Experience
- Release Management
- Continuous Improvement
Soft Skills
- Change Agent
- Collaborator
- Communicator
- Planner
- Thinker