Summary
Overview
Work History
Education
Skills
Timeline
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Naveen  Kumar N

Naveen Kumar N

# 258 7th Cross 4th Main S.S.A Road R T Nagar Post Hebbal Bangalore 560032
Bangalore

Summary

Seeking a position to utilize my skills and abilities in the customer service and communication industry that offers professional growth while being resourceful innovative and flexible. To set a trend in ways of working and also to direct the organization in achieving the growth prospects in the shortest and adorable manner. I would like to learn new things about the company and enhance my career path & to obtain a responsible and challenging position with a progressive company where I work STRENGTH & ABILITY Ability to grab new concepts quickly Strong problem solving abilities Ability to deal with people diplomatically Conflict resolution Active listening Effective communication Good listening and problem solving skills Ability to take and handle stress and pressure Accommodating Customer Support with 3 years of experience delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life, Highly motivated and driven to achieve set goals and targets

Overview

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Language

Work History

Customer Support Executive

BIG BASKET (Innovative Retail Concept Pvt Ltd)
Bangalore
08.2022 - Current
  • And Responsibilities
  • Handling customer inquiries via phone and Responding within agreed time limits to call-outs
  • Provide excellent customer service at all times
  • Resolve customer complaints
  • Assist with placement of orders, refunds, or exchanges
  • Mapping and validating the given address for the order placed to ensure accurate delivery.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction.

Education

S.S.L.C -

UAS Campus School

P.U.C -

Reva PU College

B.com -

A.P.S College of Arts And Science

Skills

    Strategic planning

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Timeline

Customer Support Executive

BIG BASKET (Innovative Retail Concept Pvt Ltd)
08.2022 - Current

S.S.L.C -

UAS Campus School

P.U.C -

Reva PU College

B.com -

A.P.S College of Arts And Science
Naveen Kumar N # 258 7th Cross 4th Main S.S.A Road R T Nagar Post Hebbal Bangalore 560032