Naveen M

Nagercoil

Summary

As a Email Marketing Production Manager with 9 years of experience driving customer acquisition with successful campaigns exceeding mailing targets. Streamlined sign-up process and onboarding fees, reducing average costs by 25%, and achieving 98% email deliverability and engagement levels. Led projects from conception to completion, reducing email unsubscribes by 35% and bringing 3 successful campaigns to completion with a 45% open rate.

Overview

years of professional experience

Work History

Manager - Email Marketing

J.S Leads Technologies Pvt Ltd -(B2C)

Nagercoil

04.2016 - Current

Helping the team to perform well and making them understand their targets and goals
Ensuring that the beginner is properly trained for their specific roles
Providing reports and activity updates to manager
Handling calls from customer to resolve their issue.

Team Lead Business Development

HASHTAG INFO SYSTEMS - (B2B)

Coimbatore

04.2014 - 03.2016

Helping the team to perform well and making them understand their targets and goals
Training or ensuring that workers are properly trained for their specific roles
Scheduling work hours and shifts
Supervising
Sending quotation through email
Coordinating job rotation and training
Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling
Identifying and resolving workplace problems, including lateness or absenteeism.

Education

Master of Science - Software Engineering

Sun College of Engineering And Technology (Anna University)

04-2014

Skills

Operation Systems (Windows 7, 8 and 10)
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Problem Identification and Troubleshooting
Budget Control
Business Development

Training workers
Planning & scheduling
A Proficient Achiever Well Able to Convert Tasks into Successful Action Items and Provide Effective Coordination with Cross-Functional Teams to Achieve goals
Self-Motivated, Well Organized, Hardworking, Disciplined, Flexible and Results Oriented Professional
Communication and Interpersonal Skills Well Equipped to Achieve Personal and Organizational Objectives and Never Failing to Lose Focus on Customer Satisfaction

Personal Information

Date of Birth: 09/25/89
Nationality: Indian

Languages

English
Tamil

Accomplishments

Got "Employee of the year" in 2017.

Disclaimer

I hereby declare that the above information is correct and true to the best of my knowledge and belief

Websites

https://www.linkedin.com/in/naveen-m-894256154/

Timeline