Account Management
Naveen Pandey
Pre-sales Manager At Cisco Competitive Win Center Team
Gurgaon
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 8+ -years of career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
10
10
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Pre-Sales Manager
Capgemini Engineering India Services Private Limited
10.2021 - Current
- Customer Leadership Engagement: Leading customer presentations across various levels within a customer’s organization (CTO, CFO, IT head).
- Managed accounts like Cisco, Nokia and COLT to retain existing relationships and grow share of business from Operations point of view as a Backend Pre-sales.
- Managing a team of over 30 members focused on Cisco Service Provider and Enterprise technology, overseeing backend Pre-sales activities across Cisco Geo regions, including APJC, EMEAR, and Americas.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Initiated new programs and channel partner with Cisco SPIFF Team to demonstrate sales aliases and competitive takeout opportunities.
Technical Solution Leader
Aricent Technologies Holding Pvt Limited Erstwhile Altran
10.2017 - Current
- Reducing the TCO up to 25% by designing Bespoke solution for the customers to meet their digitization needs.
- Specialist Support: Subject matter expert (Enterprise & SP Solutions like SD WAN, SDA ) support to the solutions community across the globe.
- Serviced existing accounts on regular basis to maximize revenue.
- Product Development: Prioritize feature testing for roadmap by garnering field insights for the product team.
- Solution Architect support for preparing Business Use Cases and preparing HLD, LLD, Data dimensioning.
- New Product Incubation: Evaluating multiple OEMs for a new product offering as per the field insights and market sentiments
- New Specialist Team On-boarding: Delivered knowledge sharing session to build technical and process related acumen among the new team members.
Senior Engineer
Huawei Telecommunication India Pvt Limited
05.2016 - 08.2017
- Served as a Technical Consultant/Pre-sales/SE specializing in Service Providers, engaging in design, discussions, planning, and delivering solutions for their IP/MPLS network requirements. Held responsibility for IP Datacom products and solutions tailored to meet the needs of Service Providers.
- Identify new requirements using regular interactions with customer technical procurement team and operations team and convert these requirements into possible revenue generating opportunities for Huawei.
- Respond to the RFP, RFI and RFQ for both the Service provider and Enterprise market.
- Project and Account Involved – BSNL GSM PH-8 , Bharti CEN and IP/MPLS , NGN Access , TELENOR.
Jr. Broadband Engineer
DEN Networks Pvt Limited
06.2015 - 05.2016
- Profile: Network& Security Engineer – Broadband Department
- Worked as Broadband Engineer and Being a part of Core NOC team, responsible for network operations and maintenance also having useful hands-on practice for Routing Protocols like OSPF, BGP etc.
- Provided customer with information and requirements for all services.
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Utilized industry equipment to analyze, identify, and resolve technical problems.
Consultant
Ericsson India Global Services Pvt Limited ( On The Payroll Of Manpower Group)
06.2014 - 05.2015
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Created monthly forecast templates and resource management allocations for approved projects.
- Supported global network users with connectivity, VPN, and access issues.
- Delivered tier-3 support for co-location, customer backup networks, and ISP services.
- Updated internal customers regarding open tickets and status of resolutions.
- Closed first-time tickets quickly and met resolution volume requirements.
- Configured IP assignment, core network configuration, and DNS setup for new users.
- Installed fiber, ethernet, and console cabling in climate-controlled NOC.
Education
B.Tech - Electronics And Communication Engineering
LOVELY PROFESSIONAL UNIVERSITY
JALANDHAR PUNJAB 04.2001 -
HIGHER SECONDARY EDUCATION - PCM
KENDRIYA VIDYALAYA IIT KANPUR
KANPUR 04.2001 -
High School Diploma -
KENDRIYA VIDYALAYA IIT KANPUR
KANPUR 04.2001 -
Skills
BUSINESS DEVELOPMENT
Customer Portfolio Management
Customer Trend Analysis
Bid Request Management
Strategic Planning
Marketing Strategy Development
Competitor Analysis
Price Structuring
Market Intelligence
Sales Presentations
Client Base Retention
Solution Selling
RFP RESPONSE
CCNP
Business Development and Planning
Consultative Selling Techniques
Strategic Account Development
Pre-Sales Support
Certification
JUNIPER SD WAN CERTIFIED
10-2023
CCNP
06-2020
Cisco Black Belt Academy MIG Routing Stage 1 & Stage -2 Certified Sales expert
12-2021
Huawei HCNA Routing & Switching, HCNP-Routing & Switching
07-2016
✓ Silver Peak SDWAN (SPSP) Certified Expert
11-2019
Timeline
JUNIPER SD WAN CERTIFIED
10-2023
Cisco Black Belt Academy MIG Routing Stage 1 & Stage -2 Certified Sales expert
12-2021
Pre-Sales Manager
Capgemini Engineering India Services Private Limited
10.2021 - Current
CCNP
06-2020
✓ Silver Peak SDWAN (SPSP) Certified Expert
11-2019
Technical Solution Leader
Aricent Technologies Holding Pvt Limited Erstwhile Altran
10.2017 - Current
Huawei HCNA Routing & Switching, HCNP-Routing & Switching
07-2016
Senior Engineer
Huawei Telecommunication India Pvt Limited
05.2016 - 08.2017
Jr. Broadband Engineer
DEN Networks Pvt Limited
06.2015 - 05.2016
Consultant
Ericsson India Global Services Pvt Limited ( On The Payroll Of Manpower Group)
06.2014 - 05.2015
B.Tech - Electronics And Communication Engineering
LOVELY PROFESSIONAL UNIVERSITY
04.2001 -
HIGHER SECONDARY EDUCATION - PCM
KENDRIYA VIDYALAYA IIT KANPUR
04.2001 -
High School Diploma -
KENDRIYA VIDYALAYA IIT KANPUR
04.2001 -
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