MS Office
Naveen Kempraj K V
PMO Analysist
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
PMO Analyst
Hewlett Packard Enterprise
Chennai
03.2010 - Current
- Monitor and ensure the team achieves Key Performance Indicators (KPI) and Customer Satisfaction Levels across the APJ payroll region.
- Conduct a periodical audit to ensure the reported KPIs are accurate.
- Implemented 2-WaySLA for Payroll and HR systems to get the effective data loads.
- Develop standards, processes, and frameworks that support effective Vendor Management practices across various teams within the portfolio
- Proactively identify risks and issues on programs/projects – advising the team on the development of risk management and issue management plans
- Work with IT Global Business Management Services and cross-functional PMOs to define the approach to have payroll system requirements implanted without any fallout.
- Manages customer change requests and expectations through a disciplined change management process
- Identifying, defining, developing and implementing improvements to project/financial reporting and monitoring processes and procedures
- Perform other activities as directed by the IT PMO Analytics Manager
- Design and maintain Project Metrics to monitor and report performance and initiate improvements plans
- Provide project planning, milestone management, scope management, resource forecasting; financial management; change management across the project portfolio
- Providing effective management support to project teams on small to medium sized projects, or assisting Project Managers on streams of other large projects
- Analyze Escalations and find a permanent resolution to close open items
- Reported regularly to managers on project budget, progress and technical problems.
Technical Support Engineer
GK Management Solutions India Pvt Ltd
Coimbatore
02.2007 - 01.2010
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Education
Bachelor of Science - Computer Technology
Sri Krishna College Of Engeeniring And Technology
Coimbatore, India 03.2003 - 06.2006
Skills
Key performance indicators
undefinedSoftware
Sharepoint Customization
PowerBI
Basics of SAP and Workday
Interests
Am interested in exploring various technologies to help in day to day activities
Timeline
PMO Analyst
Hewlett Packard Enterprise
03.2010 - Current
Technical Support Engineer
GK Management Solutions India Pvt Ltd
02.2007 - 01.2010
Bachelor of Science - Computer Technology
Sri Krishna College Of Engeeniring And Technology
03.2003 - 06.2006
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