NAVIN CHETTIAR

• Established the IT and Digital function from the ground up for the Li-ion cell business, defining the digital vision, architecture, and governance framework.
• Architected and executed the Enterprise Digital Roadmap, unifying enterprise applications such as SAP, MES, WMS, LIMS, Workforce Management, and Industry 4.0 under a cohesive digital ecosystem.
• Delivered SAP SuccessFactors (HRMS) and UKG Contract Workforce Management implementations, automating workforce administration, and improving data integrity.
• Led SaaS-based PLM rollout, digitizing R&D and Quality workflows to enhance collaboration and data accuracy.
• Established a structured vendor evaluation and governance framework, enhancing delivery quality and accountability.
• Assessed and shortlisted IT infrastructure and network vendors for the Greenfield plant setup, covering network, servers, and cloud, with built-in BC/DR readiness, improving uptime and resilience for business-critical systems.
• Implemented enterprise governance models for change control, security, and architecture standardization, aligned to ISO and ITIL frameworks.

Key achievements:

• Delivered ₹4.5 Cr reduction in IT operating costs through strategic application consolidation and infrastructure optimization.
• Executed SAP rollout and integration with MES and WMS, enabling real-time production visibility, traceability, and data-driven decision-making.
• Drove the rapid deployment of PLM integrated with SAP, enhancing data transparency, and reducing new product introduction (NPI) cycle times by up to 20%.
• Enabled CXO-level digital visibility and readiness, contributing to the successful greenfield gigafactory commissioning for Li-ion cell manufacturing.

• PAN India implementation, rollout, and support for DMS and SFA over the Salesforce platform.
• Product Owner for Order Portal, EDI/JAVIS, and SAP Order to Cash.
• Deployed a Warehouse Management System for 40+ depots and improved the fill rate by 5-7% across all categories.
• Implemented the Transport Management System as a pilot for both primary and secondary dispatches by reducing the per-ton cost by 2-4%.
• Delivered the E-Invoice and E-Way Bill across the subsidiaries, ensuring business continuity with zero disruption.

Key Achievements:

• Improved fill rate by 7% and logistics cost by 4%.
• Set up a partner ecosystem to build the PSO function. Introduced around 8-10 vendors & key projects around 3-4 completed successfully .
• Piloted Salesforce for Soluble Business, driving a 22% increase in digital orders.

• Streamlined SAP implementations in the manufacturing sector, ensuring prompt and effective project execution.
• Enabled future-ready architecture by incorporating best practices, enhancing operational efficiency.

Key Achievements:

• Managed SAP deployment and WMS-WCS integration for manufacturing efficiency.
• Enhanced contractor app UX, leading to a 6% improvement in retention.
• The average handling rate at the call center improved by 4%, improving the bottom line.

• Provided leadership for a team of IT professionals, ensuring the delivery of efficient services.
• The IT SPOC for ₹2,500 crore subsidiary delivered SAP C4C, CRM, and O9 integrations.
• Green Field and Brown Field IT implementation covering SAP, DCS, and network for a resin Production plant and color dispenser.
• Implemented an AI-based chatbot for HR and sales (showcased in the APL Annual Report 2017-2018).
• Architected mobile apps integrating SAP ERP, CRM, and Hybris; achieved 80% adoption for lead generation and qualification.
• Implemented O9 SC&P cloud solution for an 80+ field force, empowering real-time action, decision-making, and operational tracking.
• Large-scale business transformation projects in areas of sales force automation by implementing SAP C4C, complaint management.
• Architected and configured a visualization app for an 80+ member team, leveraging SAP CRM and other enabler platforms. Achieved a fully digital solution.

Key Achievements:

• Reducing the CN settlement cycle from 60 days to 15 days increased the CSAT score by 40%.
• Led the migration from SAP ECC to SAP S/4 HANA, aligning the system with global templates.
• Mentored junior team members in SAP ABAP , fostering professional growth and increasing overall team efficiency.