

Payments & SWIFT Specialist with -7 years of experience in handling cross-border transactions across USD and EUR corridors. Strong expertise in SWIFT messaging (MT103, MT202 COV) and ISO 20022 (pacs.008, pacs.009), with hands-on experience in payment investigations, exception handling, and reconciliation. Proven ability to manage both bank-to-bank and client-facing queries, including high-value corporate clients. Experienced in handling multiple international branches, stakeholder reporting, and process improvement through structured controls and MIS reporting. Known for delivering timely resolutions in high-pressure environments while ensuring regulatory compliance.