Navneet Gaur
Delhi
Summary
Professional with a couple of years of experience in diversified AML compliance, including expertise in fraud detection, investigation, and prevention; along with that, analysing financial data in the financial services industry with implementing effective fraud detection strategies and reducing financial losses. Seeking to leverage expertise in fraud investigation and risk management to contribute to the success of a dynamic organisation committed to combating fraud and protecting assets.
Overview
5
5
years of professional experience
Work History
Senior Fraud Analyst
Genpact
01.2024 - Current
- Conducted comprehensive risk assessments based on cryptocurrency transactions and user profiles.
- Identified multiple significant cases, red flag pattern associated with laundering of illicit funds
- Perform detailed analysis to detect patterns, trends, anomalies of buying and depositing, unusual activity, and all risky attributes associated with user accounts.
- Reviewed transaction and alert activities for money laundering activities, identifying red flag issues and escalating for further AML investigation
- Mitigate money laundering risk and prevent vulnerable users from being scammed
- Proficient in conducting a comprehensive investigation to identify and prevent fraudulent activities
- Skilled in utilising fraud detection tools, analysing transaction data, and applying investigation techniques to identify patterns and anomalies
- Analyse fraud findings to determine fraud rings and course of adverse action
- Analyzed and investigated suspicious activity reports to identify potential fraud cases.
- Developed and implemented strategies for detecting, preventing, and responding to fraud incidents.
- Ensured compliance with laws, regulations, guidelines governing banking security practices.
- Performed regular reviews of existing policies and procedures related to fraud detection and prevention efforts.
- Performed risk assessment of customers based on their profiles, behaviors and past records.
- Reviewed transaction patterns to detect fraudulent activities across multiple channels.
- Developed and implemented fraud detection strategies that decreased fraudulent activities by a significant percentage.
- Conducted detailed analysis of transactional data to identify and investigate suspicious activities and potential fraud patterns.
- Connected patterns for underlying account associations to discover undetected fraud.
Senior Fraud Analyst
WNS Global Services
05.2021 - 01.2024
- Performs reviews on alerts triggered for various fraud types, such as identity theft, account compromise, potential fraud, first party
- CDD reviews and EDD investigations to identify and mitigate AML risk
- Handle application tracking, evaluation, research requests for documentation, and document acceptance
- Identify the risk code and red flag that are associated with the applicant application at the time of onboarding.
- Validate the riskiness of the email of the applicant account via the fraud tool.
- Evaluate the fraud sigma score to avoid the risk associated with the applicant.
- Proficient in conducting a comprehensive investigation to identify and prevent fraudulent activities
- Skilled in utilising fraud detection tools, analysing transaction data, and applying investigation techniques to identify patterns and anomalies
- Experienced in assessing potential fraud risk and vulnerabilities within organisations
- Able to develop and implement proactive strategies and controls to minimise fraud exposure and financial losses
- Familiarity with fraud prevention tools and software, including fraud detection systems
- Working on various risk control tools to resolve
- Investigated alerts generated by the bank's internal systems related to money laundering activities.
- Performed due diligence reviews on new customers prior to onboarding them onto the system.
- Conducted investigations into potential violations of AML laws and regulations.
- Assessed risks associated with certain customers based on their profile information.
- Identified, assessed, and reported any suspicious or unusual activity related to anti-money laundering.
- Analyzed financial statements and transaction histories to detect potential money laundering activities.
- Identified potential threats, vulnerabilities and suspicious behavior patterns and recommended mitigation measures.
- Analyzed and monitored customer accounts for suspicious or fraudulent activity.
- Investigated and reported on potential fraud cases.
- Identified areas of risk exposure and implemented controls to minimize losses due to fraud.
Customer Technical Support
Ienergizer
03.2020 - 03.2021
- Attend to all customers technical and service enquiries and complaints about the product and services.
- Resolve service Problem: by clarifying the customer's complaint, determine the cause of the problem and explain the best solution.
- Handled inbound calls of customers
- Troubleshoot phone-related problems of customers, such as hanging/heating/backup/network/backup, along with any technical issues and service-related issues by the service centre.
- Keeping an accurate record of discussions with customers
- Achieved average call time, i.e., AHT, six minutes
- Worked to meet all KPIs like CSS/AHT/PCS before the deadline
- Worked to address all customers concerns in a timely and effective manner
- Ensured 100% customer satisfaction by implementing probing to eliminate the root cause of customer issues.
Education
MBA - Finance
Uttaranchal University
01.2025
Bachelor of Technology (B.Tech) - Mechanical
Uttar Pradesh Technical University
Ghaziabad01.2017
Skills
- Risk Assessment & Mitigation
- Anti Money Laundering
- Fraud investigation
- Fraud Detection
- Fraud prevention
- Enhanced due diligence
- Customer due diligence
- Fraud best practices
- Investigative techniques
Accomplishments
Received several Tokens of Appreciation and cheers Points for excellence in service delivery and meet the expectation of KPI
Languages
English
Proficient
C2
Timeline
Senior Fraud Analyst
Genpact
01.2024 - Current
Senior Fraud Analyst
WNS Global Services
05.2021 - 01.2024
Customer Technical Support
Ienergizer
03.2020 - 03.2021
MBA - Finance
Uttaranchal University
Bachelor of Technology (B.Tech) - Mechanical
Uttar Pradesh Technical University