NAWAZISH AHMAD
RANCHI
Summary
Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional. Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.
Overview
6
6
years of professional experience
Work History
Deputy Manager
BAJAJ CAPITAL INSURANCE LTD
RANCHI
12.2020 - 10.2024
- Developed and implemented new procedures to improve efficiency of the organization.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Assisted in recruitment, selection, training, and development of employees.
- Provided guidance and support to team members to help them achieve goals.
- Reviewed financial statements and reports to ensure accuracy of data.
- Developed strategies for improving customer service standards within the organization.
- Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
- Worked closely with customers to understand needs and resolve diverse issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Team Leader
RBL BANK LTD
RANCHI
08.2018 - 09.2019
- Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
- Offered training and support to keep team members motivated and working toward objectives.
Education
Bachelor of Science - Information Technology
MARWARI COLLEGE RANCHI
RANCHI12-2020
High School Diploma -
AMANAT ALI INTER COLLEGE
RANCHI05-2017
Skills
- Performance Improvements
- Process and procedure development
- Quick decision-making abilities
- Task Delegation
- Sales strategics
- Staff Training and Development
- Operations Management
- Employee Performance Evaluations
- Sales monitoring
- Product and service knowledge
- Customer Relationship Management (CRM)
- Business Development
- Strategic Planning
- Business development understanding
- Team motivation
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- BEST PERFOMER OF THE YEAR 2 TIMES
- INTERNATIONAL TRIP 2TIMES
- STAR OF THE MONTH 5 TIMES
- MANY PERFOMANCE GIFTS
- TIGER OF THE 6 MONTHS 2 TIMES
Timeline
Deputy Manager
BAJAJ CAPITAL INSURANCE LTD
12.2020 - 10.2024
Team Leader
RBL BANK LTD
08.2018 - 09.2019
Bachelor of Science - Information Technology
MARWARI COLLEGE RANCHI
High School Diploma -
AMANAT ALI INTER COLLEGE
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