Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
NAWAZISH AHMAD

NAWAZISH AHMAD

RANCHI

Summary

Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional. Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.

Overview

6
6
years of professional experience

Work History

Deputy Manager

BAJAJ CAPITAL INSURANCE LTD
RANCHI
12.2020 - 10.2024
  • Developed and implemented new procedures to improve efficiency of the organization.
  • Monitored daily operations and ensured compliance with company policies and regulations.
  • Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
  • Assisted in recruitment, selection, training, and development of employees.
  • Provided guidance and support to team members to help them achieve goals.
  • Reviewed financial statements and reports to ensure accuracy of data.
  • Developed strategies for improving customer service standards within the organization.
  • Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Team Leader

RBL BANK LTD
RANCHI
08.2018 - 09.2019
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
  • Offered training and support to keep team members motivated and working toward objectives.

Education

Bachelor of Science - Information Technology

MARWARI COLLEGE RANCHI
RANCHI
12-2020

High School Diploma -

AMANAT ALI INTER COLLEGE
RANCHI
05-2017

Skills

  • Performance Improvements
  • Process and procedure development
  • Quick decision-making abilities
  • Task Delegation
  • Sales strategics
  • Staff Training and Development
  • Operations Management
  • Employee Performance Evaluations
  • Sales monitoring
  • Product and service knowledge
  • Customer Relationship Management (CRM)
  • Business Development
  • Strategic Planning
  • Business development understanding
  • Team motivation

Languages

Hindi
First Language
English
Advanced (C1)
C1

Accomplishments

  • BEST PERFOMER OF THE YEAR 2 TIMES
  • INTERNATIONAL TRIP 2TIMES
  • STAR OF THE MONTH 5 TIMES
  • MANY PERFOMANCE GIFTS
  • TIGER OF THE 6 MONTHS 2 TIMES

Timeline

Deputy Manager

BAJAJ CAPITAL INSURANCE LTD
12.2020 - 10.2024

Team Leader

RBL BANK LTD
08.2018 - 09.2019

Bachelor of Science - Information Technology

MARWARI COLLEGE RANCHI

High School Diploma -

AMANAT ALI INTER COLLEGE

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NAWAZISH AHMAD