Nayana Das

• Ensured the cleanliness and accuracy of data dashboards by regularly updating, auditing, and troubleshooting to provide reliable metrics and insights.
• Managed and optimized product listings on major e-commerce platforms such as Amazon and Flipkart, ensuring accurate descriptions, pricing, and availability.
• Oversaw inventory levels, conducted regular stock audits, and implemented efficient reorder processes to maintain optimal stock levels and minimize discrepancies.
• Acted as the Single Point of Contact for various departments, streamlining communication and ensuring a unified approach to problem-solving and project execution.
• Collaborated closely with brand founders, providing support and resolving issues to facilitate smooth operations and strategic alignment.

• Onboarded NBFC partners and optimized the company's lead generation strategy to ensure maximum conversion of clients with partners in the disbursal funnel.
• Managed a team of 10 login agents, working on a case-by-case basis to reduce the disbursal turnaround time.
• Streamlined the process from login to disbursal to ensure maximum partner penetration, reaching 80%.
• Scaled up the process to reach a quarterly run rate of 100+ crores in the last year with an average ticket size of 4-4.5 lakhs.

OYO Vacation Homes

• Effectively allocated leads in different supply functions and channels, generating around 200 leads per day.
• Assisted the sales team in actioning hot leads and reducing the turnaround time for making homes live on the OYO website for maximum conversion.
• Maximized revenue through optimum pricing as per recommendations from property owners and the revenue team.
• Verified and approved contracts to ensure prospective owners complied with all OYO guidelines prior to onboarding

OYO Rooms

• Managed various projects and campaigns across partner support, onboarding, and increasing revenue per partner.
• Acted as the Single Point of Contact for projects such as Cash in Bank and Club Red, supporting the increase of take rates for PAN India.
• Expanded relationships with churned hotel owners by proposing solutions from OYO's services, aiding in dispute management and re-onboarding.
• Worked as part of the Value Added Services sales team, pitching financial products for business enhancement and revenue generation.

• Interacted with clients to create content as per their requirements.
• Responsible for media planning and media relations to get the content published.

• Worked as a management trainee responsible for business development.
• Conducted cold calling and pitched products to leads for maximum conversion.
• Set up demo sessions and aligned meetings for business development managers to ensure an overall impact on conversion rates