Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Nayeem Amin

Nayeem Amin

Chandigarh

Summary

Proficient in managing end-to-end flight operations, including passenger check-in and boarding procedures. Coordinated ramp activities and reservation management while ensuring effective communication across teams. Focused on operational efficiency and customer satisfaction within fast-paced airport settings.

With background as Duty Supervisor, I have demonstrated ability in managing teams, ensuring adherence to company policies, and maintaining high customer service standards. Skilled in conflict resolution, staff training, and operational management. Noteworthy for impactful leadership resulting in improved team productivity and heightened customer satisfaction levels.

Overview

9
9
years of professional experience

Work History

Duty Supervisor

Air India Ltd
Chandigarh
06.2016 - Current
  • Overseeing end-to-end flight operations, from passenger check-in to final boarding. Managed reservations, coordinated ramp activities, and ensured seamless collaboration across teams. Committed to delivering exceptional customer service and maintaining operational excellence under dynamic airport conditions.

Education

MBA -

University of Jammu, Jammu
06-2013

Skills

  • Flight operations
  • Customer service
  • Reservation management
  • Team coordination
  • Ramp management
  • Operational efficiency
  • Certified load & trim licence for Airbus A320 & A321

Accomplishments

  • CEO Division head award (2019)
  • Operational Excellence award (2019)
  • Recognised for exceptional IROP management

Hobbies

Book reading

Languages

Kashmiri
First Language
English
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

Duty Supervisor - Air India Ltd
06.2016 - Current
University of Jammu - MBA,
Nayeem Amin