NEELANGSHU SANTRA
Senior Manager - Operations
Delhi,Delhi
Summary
Accomplished senior management professional with a proven track record of driving organizational success through strategic leadership and operational excellence. Demonstrated expertise in project management, team collaboration, and process optimization. Skilled at navigating complex challenges, fostering a culture of accountability, and adapting to evolving business needs. Recognized for strong decision-making abilities, effective communication skills, and building high-performing teams.
Overview
27
27
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Sr. Manager – Operations
KB Educational Services Pvt. Ltd.
01.2017 - Current
- Company Overview: Educomp Group
- Led cross-functional coordination with sales, editorial, logistics, and design teams to streamline project execution and stakeholder communication.
- Prepared cost estimates, RFQs, and P&L analysis for school kits, journals, and books, ensuring budget alignment and profitability.
- Supervised print vendors and packaging suppliers, ensuring timely deliveries and compliance with quality standards.
- Managed warehouse inventory audits, procurement of raw materials, packaging materials, etc.
- Handled invoice verification, PO approvals, and ERP (Navision) updates to support finance and compliance teams.
- Delivered regular dashboards and status reports to internal stakeholders.
- Coordinated with Logistics Service Providers for proper Integration of API's, new modifications in API, and putting new requirements as per process requirement.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Utilized data-driven insights to make informed decisions that resulted in better efficiency.
Manager – Production & Inventory Control
S Chand Publishing
06.2015 - 12.2016
- Oversaw production planning, vendor negotiations, and quality control processes for educational publications.
- Ensured adherence to production schedules and minimized rework through stringent QC measures.
- Managed fair pricing analysis and contract negotiations to maintain cost-effectiveness.
- Conducted internal audits and documented production processes for compliance and transparency.
Manager – Production Services
Thieme Medical & Scientific Publishers
09.2008 - 05.2015
- Handled production for India, Stuttgart, and New York offices, including print and digital formats (eBooks, e-PUB, XML).
- Maintained close coordination with vendors to meet tight publishing deadlines and quality benchmarks.
- Executed full production lifecycle from RFQ to delivery and documentation, including contract and PO management.
Asst. Manager – Production
McGraw-Hill Education India Ltd.
07.2006 - 09.2008
- Managed pre-press production, cost estimations, and vendor coordination for textbooks and marketing materials.
- Ensured on-time delivery and compliance with editorial, design, and print specifications.
Production Executive
Prentice-Hall of India
01.1998 - 01.2006
- Supervised production teams, scheduling, and quality assurance for diverse educational publications.
Education
MBA - Supply Chain Management
Madurai Kamaraj University
M.A. - Public Administration
Kurukshetra University
B.A. - undefined
Delhi University
Diploma - Printing Technology
Pusa Polytechnic
Skills
- Stakeholder engagement and vendor coordination
- Data-driven decision making
- Documentation and reporting
- Resource allocation
- Data analytics
- Strategic planning
- Quality Assurance & Documentation
- Invoice management
- Supply Chain & Inventory Management
- Coordination of print and digital production activities
- Project Estimation & Cost Control
- Stakeholder engagement and vendor coordination
Certification
MS Power BI – Skill Nation
Personal Information
- Location Preference: Delhi NCR
- Date of Birth: 12/18/73
Timeline
Sr. Manager – Operations
KB Educational Services Pvt. Ltd.
01.2017 - Current
Manager – Production & Inventory Control
S Chand Publishing
06.2015 - 12.2016
Manager – Production Services
Thieme Medical & Scientific Publishers
09.2008 - 05.2015
Asst. Manager – Production
McGraw-Hill Education India Ltd.
07.2006 - 09.2008
Production Executive
Prentice-Hall of India
01.1998 - 01.2006
M.A. - Public Administration
Kurukshetra University
B.A. - undefined
Delhi University
Diploma - Printing Technology
Pusa Polytechnic
MBA - Supply Chain Management
Madurai Kamaraj University
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