NEERAJ ARORA
Pathankot
Summary
Dynamic Business Development Manager with a proven track record at Kundan General Store, adept in leveraging generative AI and MS Excel to enhance operational efficiency. Skilled in client relationship management and team training, I excel at driving strategic initiatives that boost satisfaction and foster loyalty. Committed to delivering exceptional results through innovative solutions.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Kundan General Store
Pathankot
08.2024 - Current
- Developed an app for billing and inventory management to track accounting and stock efficiently.
- Managed client relationships to ensure satisfaction and address concerns promptly.
- Trained team members on best practices for business development and relationship management.
PRODUCT GENIUS
BRIAN JESSEL BMW
VANCOUVER
04.2021 - 03.2024
- Educated clients on vehicle features and technology throughout sales process.
- Delivered premium customer experience through professional and respectful interactions.
CLERK INCHARGE (SUPERVISOR)
SAFEWAY
VANCOUVER
03.2019 - 04.2021
- Managed store operations by efficiently allocating workforce across grocery, produce, meat, and cashier departments.
- Addressed customer challenges and complaints by providing exceptional service.
English Teacher
Bright Future Coaching
Pathankot
09.2017 - 09.2018
- Facilitated classroom discussions to enhance critical thinking and communication skills.
- Created a positive learning environment that encouraged student participation and collaboration.
- Provided individualized support to students needing extra assistance in language comprehension.
Education
POST DEGREE DIPLOMA - Business Administration (Project Management Specialization)
LANGARA COLLEGE
VANCOUVER, BC, CA01.2021
BACHELOR OF TECHNOLOGY - Civil Engineering
DAV INSTITUTE OF ENGINEERING & TECHNOLOGY
JALANDHAR, PUNJAB, INDIA08.2016
Skills
- Generative AI
- MS Excel
- MS Word
- MS Project
Accomplishments
- Build a two-app system for Kundan General Store for billing and inventory with AI, which enhanced the store's accounting and stock management capability.
Languages
Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Business Development Manager
Kundan General Store
08.2024 - Current
PRODUCT GENIUS
BRIAN JESSEL BMW
04.2021 - 03.2024
CLERK INCHARGE (SUPERVISOR)
SAFEWAY
03.2019 - 04.2021
English Teacher
Bright Future Coaching
09.2017 - 09.2018
POST DEGREE DIPLOMA - Business Administration (Project Management Specialization)
LANGARA COLLEGE
BACHELOR OF TECHNOLOGY - Civil Engineering
DAV INSTITUTE OF ENGINEERING & TECHNOLOGY
Similar Profiles
Naresh AgarwalNaresh Agarwal
Plant Head at Konn India LLP (Kundan Switches)Plant Head at Konn India LLP (Kundan Switches)
Nishi SinghNishi Singh
Accounts Head at Kundan International SchoolAccounts Head at Kundan International School
Kundan YadavKundan Yadav
Assistant Branch Manager {Fusion Finance Limited} at Kundan Kumar YadavAssistant Branch Manager {Fusion Finance Limited} at Kundan Kumar Yadav
HIMANI JASWALHIMANI JASWAL
Assistant Manager, Customer Service at Equitas Small Finance BankAssistant Manager, Customer Service at Equitas Small Finance Bank
Nidhi MahajanNidhi Mahajan
Head of Department (Mathematics), Primary Wing at Montessori Cambridge SchoolHead of Department (Mathematics), Primary Wing at Montessori Cambridge School