NEERAJ SHARMA
Collection Manager
GWALIOR
Summary
Aspiring for a career that places me in a challenging position within a fast-paced and learning oriented environment. I wish to reach a position of eminence in the Collection Manager through working on suitable projects and continuously upgrading my skills. I aspire to contribute to the organization to my level best for the symbiotic growth of the organization and self.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Collection Manager
HDB FINANCIAL SERVICES
GWALIOR
05.2020 - Current
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Visited premises of customers to directly collect payments.
COLLECTION MANAGER
Hinduja Leyland Finance Ltd.
GWALIOR
08.2017 - 03.2020
- Team Handling of collection executives.
- Taking Care of Collection HCV of entire Gwalior.
- Taking help of legal for craking 90+DPD customers.
- Trained staff members for smooth collection.
- Regular meetings & Followups with existing customers as well as new customers.
- Repossion of HCV with the help of Repo Vendors.
- Legal & RB traction also use to time for large amount due customers.
Territory Sales & Collection Manager.
Usha Lexus Electronics (Mobile)
GWALIOR
09.2010 - 04.2014
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Carefully analyzed data to determine most effective sales strategies.
- Inventory Management
Collection Manager
Fullerton India Credit Company Ltd
GWALIOR
08.2007 - 08.2010
- Managing customer relation and achieving collection Target with in time.
- Manage collection of all products (HL, PL & TW Loans)
- Daily MIS from the zone and field executives analysis to get the root cause of the default
Customer Relation Executive
Tata Motor Finance
GWALIOR
08.2005 - 07.2007
- Channel Servicing Which Includes
- Managing customer relation and achieving collection Target with in time.
- Day to day follow up for due payments & daily MIS report.
- To provide accurate resolution to the queries of customers.
- Confirmation with Repo agent and lawyers.
- Handling portfolio of customers.
- Daily MIS from the out location and filed executives analysis to get the root cause of the default.
Education
B.COM - FINANCIAL ACCOUNTING
JIWAJI UNIVERSITY
GWALIOR 07.1998 - 06.2000
M.COM - FINANCE, ACCOUNTING
JIWAJI UNIVERSITY
GWALIOR 07.2001 - 06.2002
Master of Arts - Economics
JIWAJI UNIVERSITY
GWALIOR 07.2003 - 06.2005
L.L.B - Law Enforcement Record-Keeping And Evidence Management
JIWAJI UNIVERSITY
GWALIOR 07.2013 - 06.2015
No Degree - Debt Recovery Agents
INDIAN INSTITUTE oF BANKING & FINANCE
GWALIOR 04.2001 -
Skills
Team Management
SKIP TRACING
RELASTIONSHIP
Leadership Quaility
Timeline
Collection Manager
HDB FINANCIAL SERVICES
05.2020 - Current
COLLECTION MANAGER
Hinduja Leyland Finance Ltd.
08.2017 - 03.2020
L.L.B - Law Enforcement Record-Keeping And Evidence Management
JIWAJI UNIVERSITY
07.2013 - 06.2015
Territory Sales & Collection Manager.
Usha Lexus Electronics (Mobile)
09.2010 - 04.2014
Collection Manager
Fullerton India Credit Company Ltd
08.2007 - 08.2010
Customer Relation Executive
Tata Motor Finance
08.2005 - 07.2007
Master of Arts - Economics
JIWAJI UNIVERSITY
07.2003 - 06.2005
M.COM - FINANCE, ACCOUNTING
JIWAJI UNIVERSITY
07.2001 - 06.2002
No Degree - Debt Recovery Agents
INDIAN INSTITUTE oF BANKING & FINANCE
04.2001 -
B.COM - FINANCIAL ACCOUNTING
JIWAJI UNIVERSITY
07.1998 - 06.2000