Neeraj Sreekumar
Kerala
Summary
Proactive and diligent probationary officer with robust experience in banking regulations and compliance. Expertise in identity verification, dispute resolution, and account reconciliation. Eager to contribute to organizational integrity and enhance customer satisfaction.
Overview
4
4
Languages
2
2
years of professional experience
Work History
Probationary Officer
The South Indian Bank Ltd.
Kerala
09.2024 - Current
- Maintained compliance with banking regulations and internal policies, safeguarding institutional integrity.
- Executed daily reconciliation of bank accounts, enhancing accuracy of financial records.
- Collaborated with departments to resolve customer disputes, ensuring timely and effective solutions.
- Promptly resolved client inquiries while upholding professional standards.
- Verified identities using government-issued identification documents effectively.
- Documented all transactions meticulously to ensure accuracy and compliance. for all money movements including deposits or withdrawals.
- Leveraged banking software to update accounts and process transactions efficiently.
- Provided education on available banking products and services to clients.
Education
B.Tech - Mechanical Engineering
TKM College Of Engineering
Kerala, India 05-2024
HSC - CBSE
Vijayagiri Public School
Kerala, India01-2019
SSC - CBSE
Al Ameer English High School
Ajman, UAE01-2017
Skills
- Banking regulations and compliance
- Account reconciliation
- Identity verification
- Dispute resolution
- Risk management
- Customer service excellence
- Team management
- Time management techniques
Languages
English
Proficient (C2)
C2
Malayalam
Native
Native
Hindi
Proficient (C2)
C2
Tamil
Beginner (A1)
A1
Accomplishments
- Recognized in the Bank's Vigilance reports for successful prevention of a money mule scam
Timeline
Probationary Officer
The South Indian Bank Ltd.
09.2024 - Current
B.Tech - Mechanical Engineering
TKM College Of Engineering
HSC - CBSE
Vijayagiri Public School
SSC - CBSE
Al Ameer English High School