Neeraj Singh Kapkoti
Mixologist
Kapkot Bageshwar Uttarakhand
Summary
''Being As A mixologist it's not A profession, it's A life style, I've been applied it for shine like Star Cheers,Experienced Bartender with extraordinary customer service skills and a motivated attitude .
Overview
2025
2025
years of professional experience
Work History
Bar Executive
HOUZ cafe bar
10 2021 - Current
- Provided continuous professional development opportunities for bartending staff through regular trainings, workshops, and industry events.
- Maximized guest experience by training staff members on exceptional customer service techniques, reducing complaints and increasing positive reviews.
- Implemented cost-saving measures, reducing waste while maintaining high-quality drink offerings.
- Fostered a culture of continuous improvement by soliciting feedback from staff members and customers on service quality, offerings, and overall experience.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bar Supervisor
Soi7 - Cyber Hub
11 2018 - 11 2019
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Reduced waste and costs by optimizing inventory management and beverage ordering processes.
- Purchased supplies according to expected demand.
Bartender
Novotel Imagica Khapoli
10 2017 - 10 2018
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Mixed unique and interesting cocktails for customers, including bar specials.
Barback
JW Marriott
6 2015 - 5 2017
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Checked ID cards and verified bar guests were of legal age.
- Assisted in setting up and breaking down bar area for special events.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Set up advertising signs and displays on shelves, counters and tables.
Industrial Trainee
ITC fortune
10 2014 - 4 2015
- Assisted with the installation of new production equipment
- Checked work using specialized testing equipment.
- Repaired, cleaned and maintained equipment.
- Maintained organized work area by cleaning and removing hazards.
Industrial Trainee
Oakwood
3 2014 - 6 2014
- Trained colleagues in the use of new equipment or processes
- Maintained a clean work environment by adhering to 5S principles.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Repaired, cleaned and maintained equipment.
- Prevented costly equipment breakdowns by performing regular preventive maintenance checks according to established schedules.
- Reviewed and updated standard operating procedures per specifications.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
Bachelor of Hotel Management Hotel - Management
Amrapali Group of Institute Haldwani
High School Diploma -
Uttarakhand Board Kapkot
Matriculation - undefined
UTTRAKHAND Board Kapkot
Skills
Cost control
Customer Relations
Inventory Management
Bar Management
Vendor Relationship Management
Management Skill
Team Work
Guest Service
Basic Knowledge of Computer
Active Listening
Timeline
Matriculation - undefined
UTTRAKHAND Board Kapkot
Bar Executive
HOUZ cafe bar
10 2021 - Current
Bar Supervisor
Soi7 - Cyber Hub
11 2018 - 11 2019
Bartender
Novotel Imagica Khapoli
10 2017 - 10 2018
Barback
JW Marriott
6 2015 - 5 2017
Industrial Trainee
ITC fortune
10 2014 - 4 2015
Industrial Trainee
Oakwood
3 2014 - 6 2014
Bachelor of Hotel Management Hotel - Management
Amrapali Group of Institute Haldwani
High School Diploma -
Uttarakhand Board Kapkot
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