Neeru Kumari

Extensive knowledge of requirement gathering

• Hands on experience in interacting with internal customers to understand business needs and translate into requirements and project scope.
• Performed gap analysis to identify areas of improvement
• Define detailed acceptance criteria and process flows.
• Collaborated with stakeholders to define project objectives and criteria.
• Expertise in creating BRDs, FRDs, use cases, data flow diagram and user requirement specifications.
• Proficient in all aspects of SDLC and agile methodology.
• Open minded, flexible, willing to adapt to changing situations and team player.
• Well versed in testing and UAT.
• Developed and implemented business strategies to achieve business goals and stay competitive.

• Requirements elicitation and creating requirement
• Documentations – understanding document, product backlog, and user stories
• Worked in Agile Scrum environment, assisting in sprint calls, daily stand-up call
• Performed test case reviews and client demonstrations, assisted in UAT testing
• Build Platform features, and user stories, and maintain backlog with priorities, using
• JIRA platform
• Experience in Retail Banking
• Work with the Quality Assurance team to ensure complete coverage of listed acceptance criteria
• Ensure issues are identified, tracked, reported on, and resolved in a timely manner
• Taking change requests and maintaining CR logs
• Working knowledge of retail banking products like account opening, customer on-boarding, KYC check, CASA ,TL and credit, OD,LC,BG,CC, lending, net banking, payments ,mobile banking etc

• Experience in client gathering requirements, proposing solutions until the requirement gets freeze
• Presented business process workflows to clients and stakeholders
• Experience working in a project environment with waterfall methodology
• Elicit requirements using interviews, document analysis, requirement workshops, surveys, business process descriptions, use case, scenarios, business analysis, task & workflow analysis
• Documentation BRD, FRD, Workflow Diagrams, Use Cases, Wireframes
• Requirement Analysis-Gap Analysis.

• Gathering requirements through meetings with stakeholders and conducting requirement workshops
• Responsible for creating and maintaining all requirement and project related requirement documentation - BRDs, FRDs etc
• Prioritize requirements and visualize the solution through creating wire frames
• Co-ordinate with development team and testing team for clarifying doubts, test case review and implementation
• Front desk officer: Handled RTGS/NEFT & Cheque transfer and managed teller counter
• Provide Customer service, Handling and monitoring all inward and outwards remittance from and off the branch
• Handling daily customer request such as DD/PO, RTGS/NEFT, Transfer of Funds, handling customer requests
• Ensurebankcompliancewithbankrulesandregulationsasperguidelinesprovided by the RBI
• Handled Audit, Attending audit queries and ensuring timely closure of report within timelines.