Results-oriented Business Leader skilled in strategic planning, team leadership, and managing high-stakes operations. Expertise in enhancing operational efficiency and implementing effective solutions. History of driving revenue growth and streamlining processes in fast-paced environments. Excels under pressure while maintaining high standards of work quality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Furnishing Business Leader
IKEA India Pvt Ltd
01.2024 - Current
Steering the range, dimensioning and price ladder for HFB to meet customer need & demand.
Steered sales and gross margin across channels to align with plans, addressing deviations to maintain sales output in accordance with selling objectives.
Driving long term business growth through development of commercial offer, sales technique through all channels.
Responsible for sales planning and demand forecasting.
Developed local commercial solutions to meet customer needs by implementing strategies from Home Furnishing & Retail Design (HFRD) and Market Support, creating tailored sales solutions to enhance customer experience and conversion.
Collaborated with HFRD team to provide tailored home furnishing solutions for customers.
Coached store coworkers across the market to enhance selling competencies and improve overall customer engagement.
Working with Sweden team to develop market relevant range and sharing customer feedback on current range.
Collaborating with CFF, Marketing, Communication, Sustainability, Business Navigation, people & culture team to deliver organization goals.
Manager - Development & Production
Marks-and-Spencer
09.2021 - 12.2023
Account level strategic planning and execution to achieve business objectives with complete ownership across Supply Chain: Product Development, Sourcing, Procurement & Shipment.
Managed suppliers and vendors by preparing quarterly supplier scorecards based on key performance KPIs and conducting SRM meetings.
Directed merchandising and supply chain teams to meet critical path deadlines for order execution, reporting key performance indicators to stakeholders.
Providing Country Supplier Intelligence to support buying departments in placing business and managing supplier performance.
Working with suppliers to develop product range based on current trends and conducting buying meetings.
Gathered market intelligence on competitor brands for upcoming season, presenting and finalizing roadmap aligned with launch dates to UK buying and design teams.
Ensuring team is working through PLM system and completing tasks on time.
Accompanying Quality team during quarterly Quality Management System Audit to identify gaps/opportunities in improving product cost structure.
Provided mentoring to team members to foster professional growth.
Product Merchandiser / Senior Merchandiser
H&M Group
07.2016 - 12.2020
Led team of 9 members (PD, merchandising, Technician).
Managed inventory of 12 million pieces worth USD 72 million annually.
Developed seasonal strategy through data analysis in alignment with H&M SH and Sweden office, successfully executing based on current trends.
Managed supplier and vendor relationships by preparing quarterly supplier scorecards based on key performance KPIs and conducting SRM meetings.
Sustainable Supply Chain – To achieve company’s sustainability goal worked with T2 and T3 suppliers to offer recycled fabrics, trims, polybags to buying team.
Managed high-profile Guest Designer product range from development to shipping and in-store presentation (Balmain Paris, Sabyasachi, etc.).
Conducted monthly analysis of KPIs and shared with country controller along with action steps.
Driving Global meeting along with Product Manager and presenting India region WW KPIs, strategy to Global Head as a part of Self Development program.
Managed team’s performance and guided them in their development plan for career growth; arranged relevant training, mentoring coaching.
Delivered relevant trainings to Teams within organization.
Product Merchandiser
TESCO INTERNATIONAL SOURCING
03.2010 - 07.2016
Achieved business growth for Kidswear Category from 20M - 25M GBP by developing and offering new print technique(sublimation).
Managed WW and kidswear category, overseeing business operations worth 25M GBP.
Prepared and presented business case for WW Casual Bottoms and secured business of 1MGBP per season.
Led seasonal buying meetings by coordinating with product developers and technicians to ensure supplier readiness and product development.
Sourced new supplier for womenswear category and worked with technical and sustainability team in auditing and setting up supplier on system.
Collaborated with product developer and technician to create new product range – wedding gown for womenswear.
Guided production merchandiser in execution of production plan and resolved operational issues.
Merchandiser
PARIKH FABRICS INDIA PVT LTD
08.2008 - 03.2010
Handled two major brands C&A and Marks-and-Spencer, achieving 96% on-time shipment rate.
Managed product lines for kids, mens, and ladies socks, ensuring alignment with brand strategies.
Managed product displays to enhance visual appeal and customer engagement.
Coordinated inventory levels to ensure stock availability and reduce excess.
Collaborated with suppliers to source quality materials for fabric production.
Merchandiser
BONJOUR INTERNATIONAL
03.2005 - 08.2008
Managed product lines for kids, men's, and ladies' socks, ensuring quality and style.
Coordinated merchandising strategies for major brands including Matalan, Vetir France, Sears, and Gruppo Coin.
Managed product displays to enhance visual appeal and customer engagement.
Collaborated with suppliers to ensure timely delivery of materials and stock.
Analyzed market trends to adjust merchandise selection and inventory levels.
Business Strategy and Supply Chain/Procurement Consultant at Personal BusinessBusiness Strategy and Supply Chain/Procurement Consultant at Personal Business