Neetu Pal Singh
Health Insurance
B Narayanapura
Summary
Results-driven insurance and healthcare professional with experience across insurance broking, TPA operations, client servicing, CRM, and health consulting. IRDAI-certified Broker Qualified Person (BQP) with strong expertise in policy administration, claims management, proposal & tender handling, client relationship management, and cross-functional coordination. Known for effective communication, stakeholder management, and process improvement. Designed and implemented employee wellness programs aligned with Group Medical Insurance (GMC) objectives. Conducted health risk assessments (HRAs) to identify lifestyle and chronic risk factors impacting claim ratios. Coordinated preventive health check-ups, nutrition counseling, and fitness initiatives for insured employees.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager
Salasar Services Insurance Brokers Pvt. Ltd.
12.2024 - Current
Manager - Business Development & Client Servicing
Salasar Services (Insurance Brokers Pvt. Ltd.)
12.2024 - Current
- Manage client acquisition and relationship management for corporate and retail clients.
- Drive sales of Health, Life, General, and Commercial Insurance products.
- Achieve assigned revenue and business targets across multiple channels.
- Identify cross-sell and up-sell opportunities to enhance client coverage.
- Handle proposal preparation, RFQ/RFP participation, and tender submissions.
- Coordinate with underwriting, actuarial, and claims teams for accurate documentation and smooth onboarding.
Official Health Advisor
REWA (NGO)
01.2022 - Current
- Volunteering to support underprivileged children and families with nutrition and healthy lifestyle education.
Freelance Nutritionist & Lifestyle Coach
REWA NGO
04.2017 - Current
Manager - CRM (Key Accounts)
Paramount Health Services & Insurance TPA Pvt. Ltd.
10.2022 - 11.2024
- Managed key corporate accounts and acted as a single point of contact for insurance claims resolution.
- Ensured smooth and timely claim settlements by coordinating with insurers, brokers, and internal teams.
- Implemented process improvements and workflow restructuring to enhance operational efficiency.
- Leveraged automation and technology-driven solutions to reduce turnaround time.
- Developed a deep understanding of policy terms, coverage structures, and claim strategies.
Freelance Health Consultant
My Haul Store
01.2021 - 10.2021
- Guided employees on health, nutrition, and lifestyle-related concerns.
Project Coordinator
02.2008 - 06.2010
- Managed primary and secondary data for public health projects.
- Coordinated with multiple government departments to ensure seamless project execution.
Education
PhD - Anthropology
Allahabad Agricultural Institute (Deemed University)
Advanced Diploma - Clinical Nutrition
National Fitness & Nutrition Academy
12.2021
Skills
Insurance Broking & Client Servicing
Group Medical & Health Insurance
Claims Management & TPA Coordination
Proposal, RFP & Tender Management
Business Development & Key Account Handling
CRM & Process Optimization
Cross-selling & Upselling
Regulatory Compliance (IRDAI)
Stakeholder & Relationship Management
Certification
Broker Qualified Person (BQP), IRDAI
Research And Publications
A Study on Child Health Care Practices Among Gond Tribes in Surguja District of Chhattisgarh, Bio Social Issues in Health, Northern Book Centre, New Delhi, Janjatiya Bhartiya Sandarbh Mein, Institutional Magazine, Adhunik Shiksha Vigyan Aur Technology Ke Yug Mein Bhi Parda Pratha, Institutional Magazine, Globalization and Tribal Women, National Seminar, BHU, Participation of Gond Women in Household Economy, GB Pant Social Science Research Institute, Child Health Care Practices Among Gond Tribes, Panjab University, Forest Resources as Economy Among Gond, Pt. Ravi Shankar Shukla University
Scholarship - Name
Ministry of Tribal Affairs Scholarship
Current Address
Flat No-1E, First Floor, SVM Paradise, 116/2 Sakkama layout, B Narayanapura, Bangalore, 560016
Personal Information
Marital Status: Married
Timeline
Manager
Salasar Services Insurance Brokers Pvt. Ltd.
12.2024 - Current
Manager - Business Development & Client Servicing
Salasar Services (Insurance Brokers Pvt. Ltd.)
12.2024 - Current
Manager - CRM (Key Accounts)
Paramount Health Services & Insurance TPA Pvt. Ltd.
10.2022 - 11.2024
Official Health Advisor
REWA (NGO)
01.2022 - Current
Freelance Health Consultant
My Haul Store
01.2021 - 10.2021
Freelance Nutritionist & Lifestyle Coach
REWA NGO
04.2017 - Current
Project Coordinator
02.2008 - 06.2010
Advanced Diploma - Clinical Nutrition
National Fitness & Nutrition Academy
PhD - Anthropology
Allahabad Agricultural Institute (Deemed University)