Neha Devi M
Bangalore
Summary
To work with an organization where professionalism enthusiasm is recognized seeking a challenging position that will enable me to use my competence and expertise my innovative skills to work with different emerging technologies.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
5
5
Languages
Work History
Agent
Echobhoom Services Privet Limited
09.2024 - Current
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
SME
Globiva Services Private Limited
07.2023 - 08.2024
- Organized and participated in extracurricular activities that fostered a sense of community and enriched the educational experience for students outside the classroom setting.
- Evaluated student progress regularly, providing timely feedback for continuous improvement in academic performance.
- Implemented differentiated instruction techniques to accommodate various learning styles and abilities within the classroom.
- Continually pursued professional development opportunities to stay current with educational trends and research, ensuring high-quality instruction for all students.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
S.S.L.C - undefined
Kairalee Nilayam Higher Primary School
P.U.C -
Government PU College
Skills
Windows 10
MS ACCESS
Freshdesk
Workbench
Ubono
Ameyo
Personal Information
Date of Birth: 08/06/03
Basicskillset
Windows 10, MS ACCESS, Freshdesk, Workbench, Ubono, Ameyo
Disclaimer
I do hereby declare that the above-mentioned details are correct to the best of my knowledge and belief.
Timeline
Agent
Echobhoom Services Privet Limited
09.2024 - Current
SME
Globiva Services Private Limited
07.2023 - 08.2024
S.S.L.C - undefined
Kairalee Nilayam Higher Primary School
P.U.C -
Government PU College