Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Academic Project Internship
Awards Recognitions
Computer Knowledge
Salary
References
Generic

Neha Dhar

Senior Manager Recruitment and Client Relationship Management
Gurgaon,Haryana

Summary

Experienced Senior Manager with over 13 years of expertise in Talent Acquisition,Recruitment, Talent Management ,Client Management, Delivery Management, Team Handling, and with exposure in HR Business Partnering (HRBP).

Specializes in delivering exceptional services across diverse industries including Non-Tech-Manufacturing, Pharma, Chemical, Healthcare, and Tech sectors.

Known for strategic leadership and driving impactful results for prestigious clientele like Infosys ENY, Infosys Ltd., ITC Infotech, Accenture, NTT DATA, Amdocs, Gartner, Yash Technologies, Neo soft Technologies, Cognizant, NIIT Technologies, PPD (Thermofisher), Organic India Pvt. Ltd., GSK, 3M India, Reckitt Benckiser, Poly Peptide, Essel Propack Ltd., Zydus Healthcare, Troikaa Pharma, IOL Pharma, Lupin Pharma, as well as renowned firms in the hospitality and professional services sectors like Wang Professionals, Deloitte, and PWC.


Overview

13
13
years of professional experience

Work History

Senior Manager - Recruitment and Client Management

Nityo Infotech
02.2024 - Current

Account Manager / Delivery Manager- Recruitment

Lancesoft INC.
06.2021 - 11.2023
  • Led and motivated high-performing team of 8 driving productivity and achieving exceptional results.
  • Acted as principal liaison for Tech and Non-Tech client accounts, aligning recruitment strategies with unique talent objectives to drive account growth.
  • Handled recruitment processes for industry giants like Infosys ENY, Infosys Ltd., NTT DATA, PPD (Thermofisher), ITC Infotech, Accenture, GSK, Essel Propack Ltd., and Reckitt Benckiser, PWC.
  • Optimized recruitment processes with ATS integration (Job Diva,Workday Recruiting and VMS- Workday, Field Glass, AUTH bridge, ICMS, IQN) and utilized LinkedIn, Linked Recruiter, X-Ray Search, Sixth Sense, Naukri, and Monster for sourcing top talent.
  • Developed and implemented strategic HR plans aligned with business goals, resulting in increased organizational efficiency and employee engagement - Smart sheets and Strategy blocks.
  • Collaborated with sales teams for client account expansion.
  • Led initiatives to optimize HRMS (Human Resource Management System) platforms – HR Mantra, Workday HCM. enhancing data accuracy, reporting capabilities, and streamlining HR processes.
  • Successfully managed employee relations issues, fostering a positive work environment and resolving conflicts in a fair and timely manner- Facebook Workplace, Zendesk.
  • Lead or support change management initiatives related to HR processes, systems, and organizational restructuring.
  • Implemented performance management frameworks, including goal setting, feedback mechanisms, and performance reviews, resulting in improved employee performance and productivity.
  • Act as strategic advisor and HR business partner to department heads and managers, providing HR guidance and support on various people-related matters.
  • Collaborating with business leaders to design and implement organizational structures, processes, and systems to support business objectives. Providing HR analytics and insights to inform business decisions and drive HR strategy, supporting HR budgets and resources.
  • Communicating HR strategies, policies, and initiatives to team.
  • Stakeholder management / Collaborated with senior management, department heads, and cross-functional teams to align HR initiatives with organizational objectives.


Senior Team Lead Recruitment

Data gain Pvt. Ltd.
12.2020 - 02.2021

Led a 3-member team, optimized UPWORK for outsourcing, Negotiated contracts with vendors, securing favorable terms that contributed to overall project success.

Lead Recruitment Specialist

Agreeya Solutions
07.2018 - 08.2020

Led events, managed a team of two. Oversaw the recruitment process from identification to offer release using LinkedIn and Job Diva. clients like Deloitte, Amdocs, and Gartner, Organic India Pvt. Ltd., Career Builder, 3M India. Video Interviewing Platforms: Hire Rank

Senior Staffing Excecutive

Pacific IT Consulting Pvt. Ltd.
05.2016 - 07.2018

Led full-cycle recruiting for clients including Yash Technologies, Neo soft Technologies, and Cognizant.

Senior Recruiter

E-Solutions IT Services (P) Ltd.
10.2013 - 10.2015

Led IT staffing operations, implementing efficient strategies for NIIT Technologies

Team Lead Recruitment

Bagghi Placement Services Pvt. Ltd.
02.2009 - 07.2013

Led a team of 4 and recruitment for clients like, Poly Peptide, and., Zydus Healthcare, Troikaa Pharma, IOL Pharma, and Lupin Pharma. Headed a dynamic team with efficient operations and comprehensive HR function.

Education

Master’s Degree in Business Administration - MBA Specializing With HR & Marketing - Full Time

University of Jammu
Jammu
06.2006 - 07.2008

Skills

Client Relationship Management ,Account Growth and Retention, Talent Management and Talent Acquisition, Recruitment Life Cycle,Strategic HR Planning, HR Analytics, Revenue Growth, Onboarding and Retention,Leadership Hiring

Timeline

Senior Manager - Recruitment and Client Management

Nityo Infotech
02.2024 - Current

Account Manager / Delivery Manager- Recruitment

Lancesoft INC.
06.2021 - 11.2023

Senior Team Lead Recruitment

Data gain Pvt. Ltd.
12.2020 - 02.2021

Lead Recruitment Specialist

Agreeya Solutions
07.2018 - 08.2020

Senior Staffing Excecutive

Pacific IT Consulting Pvt. Ltd.
05.2016 - 07.2018

Senior Recruiter

E-Solutions IT Services (P) Ltd.
10.2013 - 10.2015

Team Lead Recruitment

Bagghi Placement Services Pvt. Ltd.
02.2009 - 07.2013

Master’s Degree in Business Administration - MBA Specializing With HR & Marketing - Full Time

University of Jammu
06.2006 - 07.2008

Accomplishments

  • Achieved rapid career progression from Team Lead to Account Manager within a year at Lancesoft.
  • Exceeded billing targets by INR 1 Crore through strategic closures with Infosys ENY, filling 150+ positions,Maintained a 60-70% offer acceptance and Onboarding rate and boosted team productivity by 30%.
  • Closed 10 positions for Accenture and PPD (Thermofisher) in a month, meeting tie-up requirements and aligning recruitment strategies with organizational goals, resulting in a 25% improvement. Empaneled PPD and ITC Infotech with Lancesoft.
  • Successfully closed positions for a diverse range of clients including Organic India Pvt. Ltd., GSK, 3M India, Reckitt Benckiser, and others, as well as prestigious firms in hospitality and professional services such as Deloitte and PWC.
  • As an HRBP, achieved significant milestones in aligning HR strategies with business goals, fostering employee engagement, and implementing talent development programs.
  • Received Star Performer awards for outstanding performance at Lancesoft, as well as Star performer recognition at Pacific IT Consulting Pvt. Ltd. and E-Solutions IT Services (P) Ltd.

Academic Project Internship

HDFC Standard Life Insurance, Jammu & Kashmir, 2 Months, The project provided with the procedure used by the company to review and appraise the performance of the financial consultants, and the services provided by the company. The information flow regarding the various training programs in the institution such as the names and details of the programs held, the details of employees attending each program, the details about programs to be held in the future.

Awards Recognitions

  • Won third prize in a debate competition titled “Is westernization threat to Indian culture” during BA.
  • Won 2nd place in HR event at University of Jammu during MBA.
  • Won Star performer of the month – April 2014 and June 2015 at E-Solutions Inc.
  • Won Star performer of the QUARTER – October 2018 to December 2018 at Pacific IT.

Computer Knowledge

Windows XP/ windows7, windows8, windows8.1., Good working knowledge in MS-Word, MS-Excel, and Power point.

Salary

Will provide on request

References

Will provide on request.
Neha DharSenior Manager Recruitment and Client Relationship Management