Neha Jain
Bengaluru
Summary
Self-motivated and success-driven business development manager with 13+ years of experience in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
13
13
years of professional experience
Work History
Senior Business Development Manager
Naad Software Private Limited
Bangalore
02.2020 - 03.2023
- Identified potential clients, developed sales plans and maintained relationships with existing ones.
- Researched target markets to understand the needs of current and potential customers.
- Maintained a database of existing customers and prospective leads.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Negotiated contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Manager /Associate Business Development Manager
Kitpay Pvt Ltd
Bangalore
01.2016 - 06.2020
- Prospected for potential new clients and turned them into increased avenues of business.
- Maintained detailed records of sales activities, contacts, and pipeline status using CRM systems for easy accessibility and accurate reporting.
- Collaborated with cross-functional teams to ensure seamless client onboarding experiences and sales support.
- Actively contributed ideas during team brainstorming sessions leading to innovative solutions that drove growth.
- Interacted with the banks and PG in terms of getting new payment options Live.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Set up end to end Reconciliation process of the company.
- Collaborated with marketing team members to design promotional materials.
- Backend support to Customer Care team.
Manager/Sr. Associate/Associate Finance & Accounts
JiGrahak Mobility Solutions Pvt Ltd (ngpay)
Bangalore
11.2009 - 04.2016
- Responsible for preparation of daily, monthly, quarterly, and annual financial statements for accurate record-keeping and decision-making purposes.
- Ensured timely completion of daily reconciliations, contributing to accurate financial reporting and refund processing.
- Managed invoicing and accounts receivable tasks, ensuring timely collection of payments and reduced outstanding balances.
- Handled refunds settlement for customers as well as merchants.
- Collaborated with cross-functional teams to develop customized solutions to meet client needs.
- Involved in automation of merchant settlement process thereby saving manual effort and time.
- Streamlined and improved billing and collection processes which enhanced operational efficiency and customer satisfaction.
- Added clients like Pigeon, Zicom, Sansui, Sparkles Diamond, Basics Life, Videocon, Kenstar, Wildcraft etc.
- Handled clients like Kingfisher, IRCTC, Air India, Jet Airways, etc.
- Maintained merchants/vendors database as per the agreement terms.
- Provided insightful recommendations to senior management based on meticulous analysis of company's financial performance and customer feedback.
Education
MBA - Marketing
IIPM
Bangalore03-2010
Bachelor of Science - Information Technology
KUVEMPU
Patna03-2008
Skills
- Business Development
- Product Demonstrations
- Sales Presentations
- Lead Generation
- Customer Acquisition
- Reconciliation
- Customer Service
- Relationship building and management
- Training and mentoring
- Market Research
- Negotiations
- Key Account Management
Timeline
Senior Business Development Manager
Naad Software Private Limited
02.2020 - 03.2023
Manager /Associate Business Development Manager
Kitpay Pvt Ltd
01.2016 - 06.2020
Manager/Sr. Associate/Associate Finance & Accounts
JiGrahak Mobility Solutions Pvt Ltd (ngpay)
11.2009 - 04.2016
MBA - Marketing
IIPM
Bachelor of Science - Information Technology
KUVEMPU
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