Neha Jangra
Jind
Summary
Detail-oriented packaged application development associate with hands-on experience in managing AWS and Microsoft Azure services. Skilled in Linux patching and server upgrades, consistently resolving support tickets to improve operational efficiency and system performance.
Overview
1
1
year of professional experience
Work History
Packaged application development associate
Accenture private limited
Gurugram
09.2024 - Current
- Executed Linux patching and managed server upgrades across production and non-production environments.
- Conducted periodic operating system upgrades for diverse server setups.
- Resolved over 500 support tickets to enhance operational efficiency.
- Managed AWS and Microsoft Azure cloud services to maintain optimal performance.
- Performed key rotations and managed user access through AWS.
- Oversaw management of production and non-production servers on vCenter.
Education
Kurukshetra University
Kurukshetra, Haryana 08-2024
Skills
- Linux administration
- Cloud management
- Server upgrades
- Ticket resolution
- Virtualization management
- Technical support
- Process improvement
- Cloud computing services
- Customer support
- System monitoring
- Project coordination
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Websites
Timeline
Packaged application development associate
Accenture private limited
09.2024 - Current
Kurukshetra University