Accomplished Business Analyst and Scrum Master with a proven track record, enhancing stakeholder engagement and optimizing agile processes. Expert in JIRA and Confluence, with a knack for leading teams to exceed project goals. Renowned for exceptional communication skills and a 100% resolution rate in inter-team challenges.
Overview
13
13
years of professional experience
Work History
Business Analyst and Scrum Master
Wipro Limited
Bangalore
05.2021 - Current
Currently working as a Business Analyst at Wipro Limited, showcasing proficiency in stakeholder management.
Facilitated discussions and brainstorming sessions to elicit detailed requirements from stakeholders. This involves asking probing questions, actively listening to their input, and capturing relevant information.
Proficient in creating Business Requirement Documents, Functional Requirement Documents, and user case documents, along with maintaining product backlogs and prioritizing business requirements.
Expertise in drafting Epics, User Stories, and Acceptance Criteria via approved processes. Working with users and the development team to propose and develop solutions to business challenges. Actively participating in various scrum ceremonies by sharing opinions on processes and product innovation. Proficiency in tools such as JIRA, Confluence, Visio,ChatGPT, and Google Analytics.
As a Scrum Master managing core Agile ceremonies in a team environment: Sprint Planning, Daily Stand-Up, Sprint Review, and Sprint Retrospective.
Ensure that 100% of inter-team risks, impediments, and blockers are identified, communicated, and resolved.
Leading a team of 20+ members responsible for climate, ambient lighting, RVC, multicamera (ADAS), parking, VAC, and seating features.
Created detailed process flows and user stories to document system requirements and design solutions.
Creating a test plan, reviewing traceability, test cases, defects, test reports, and other test deliverables.
Discussion: Resolving queries of team members related to Epic Requirements and test case design.
Weekly WSR and Daily DSR have been prepared and presented in front of the customer.
Conducted interviews with subject matter experts to gather information on existing systems and procedures.
Evaluated business processes for improvement opportunities through automation or streamlining.
Identified gaps between current state and desired future state operations.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Prepared documentation summarizing findings from stakeholder meetings and workshops.
Scrum Master and QA Test Lead
Harman Connected Services
Bangalore
12.2016 - 05.2021
Leading a team of 15 Per+ members responsible for automotive infotainment testing.
Complete functional, regression, sanity, smoke, performance, and stability testing.
As a scrum master, define feature scope, requirements, and success criteria.
Prioritize the feature backlog, and refine user stories.
Creating a test plan, reviewing traceability, test cases, defects, test reports, and other test deliverables.
Discussion: Resolving queries of team members related to Epic Requirements and test case design.
Planning team activities and tasks in JIRA.
Automation solution development for reducing manual effort.
Mentoring team members and new joiners by imparting new training to them.
Analysis of logged defects for defect triaging.
Worked closely with customers for UAT testing.
Actively participated in resolving product bugs, along with developers and architects, and provided solutions as well whenever required.