Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Neha Mahajan

Pune

Summary

Over 17 years of experience leading digital transformation programs for Fortune clients. MBA from IIM Ahmedabad, proven to deliver enterprise-level Technology Solutions across domains and manage P&L with revenue up to $10m.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr. Manager

Brillio LLC
01.2022 - Current
  • Led delivery of a $4M+ financial services account, managing a 40+ member team to develop a custom loan origination platform, transitioning from a COTS solution.
  • Led the migration assessment and orchestrated the successful migration of over 40 applications from Pivotal Cloud Foundry (PCF) to AWS for a leading US banking client, resulting in annual savings of up to $1M in licensing and operational costs.
  • Led a team of 10+ members in conceptualising and developing an innovative API-based solution for a Payments firm, enabling seamless shopper enrolment at the point of sale. This initiative addressed merchant needs for efficiency by reducing kiosk processing time per customer by up to 50%.
  • Product Manager for the File Transfer System of a leading payments firm, driving the transition from a legacy system and new initiatives such as multi-region support and China market entry.
  • Directed the development of an API marketplace for an insurance client, overseeing blueprint creation and content finalisation, resulting in enhanced API discovery, increased subscription rates, and improved monetisation opportunities.
  • Successfully integrated BFSI accounts ($4M annual revenue) post-acquisition of a new company, streamlining operations spanning accruals, invoicing, and resource onboarding.
  • Ensured project profitability by meticulously tracking direct costs and subcontractor expenditures, and spearheading automation initiatives to optimise margins.

Sr. Manager

Zensar Technologies Ltd.
01.2018 - 01.2021
  • Delivery Manager for a $10m UK-based account (150+ associates), spearheading multiple digital transformation programs.
  • Led account planning and strategy exercise for the account supported by budget forecasts and investment decisions.
  • Collaborated with the Delivery Head of a $20M BFSI account to create 10+ proposals for digital transformation and ITSM initiatives; partnered with Delivery Managers to drive customer satisfaction (CSAT) improvements, account videos, and innovation initiatives.
  • Led the development of scalable & process-centric systems for an InsureTech customer, conducting discovery sessions, defining delivery roadmaps, and managing end-to-end business outcomes with a 20-member team.
  • Contributed to Zensar's largest Cost Optimization Program implemented in collaboration with a top management consulting firm.
  • Accelerated financial utilization, reduced direct costs, and optimized talent supply chain through Root Cause Analysis (RCA) and execution of action-oriented plans.
  • Reduced revenue leakage by spearheading the adoption of an accrual system across 100+ Time & Material (T&M) projects, ensuring accurate financial tracking and improving revenue recognition.

Principal Consultant

Genpact Headstrong Capital Markets
01.2013 - 01.2017
  • Led a 50+ member team to drive $4M in annual revenue through the successful execution of digital transformation initiatives for a US-based healthcare company.
  • Supervised end-to-end product lifecycle, from requirement elicitation and design to user trials and release, using Agile Scrum.
  • Established and led a user experience team specializing in Angular from inception, driving the transformation of shopping cart and guest refill functionalities within a one-year timeline.
  • Facilitated issue resolution and risk management by convening steering committee meetings with client directors.
  • Customized workshops on relevant technology stacks and trained over 50 associates, resulting in reduced new hire onboarding costs.

Senior Consultant

PwC Pvt. Ltd.
01.2010 - 01.2013
  • Implemented Citizen Services Portal and digitized Government to Citizen (G2C) services for the Royal Government of Bhutan.
  • Collaborated with multiple stakeholders to create prototypes and build applications in a Service-oriented Architecture (SOA).
  • Created end-to-end personalized solutions around Digital Experience Platforms using open-source tools like Liferay & SQL.
  • Achieved 50% increase in traffic to the intranet portal of a manufacturing firm through a content marketing strategy.

Assistant Systems Engineer

Tata Consultancy Services
01.2007 - 01.2010
  • Supported, maintained, and enhanced a JAVA/C++-based annuity product for a Fortune 50 US insurance firm.
  • Oracle Certified Associate (OCA) with a comprehensive understanding of product application flow and business aspects.
  • Advanced to a team lead role within 2 years, actively engaged in fresher onboarding and client-facing responsibilities.

Education

MBA (PGPX) -

IIM Ahmedabad
01.2018

B.E. - Electrical & Electronics

Manipal Institute of Technology
01.2007

Skills

  • Program Management
  • Technology Delivery
  • Budgeting and P&L
  • Agile/Scrum
  • Process Improvement
  • Stakeholder Management

Websites

Certification

  • Certified Scrum Master
  • Certified Product Owner
  • Oracle Certified Associate

Timeline

Sr. Manager

Brillio LLC
01.2022 - Current

Sr. Manager

Zensar Technologies Ltd.
01.2018 - 01.2021

Principal Consultant

Genpact Headstrong Capital Markets
01.2013 - 01.2017

Senior Consultant

PwC Pvt. Ltd.
01.2010 - 01.2013

Assistant Systems Engineer

Tata Consultancy Services
01.2007 - 01.2010

B.E. - Electrical & Electronics

Manipal Institute of Technology

MBA (PGPX) -

IIM Ahmedabad

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