NEHA SHARMA
Ledo
Summary
I am a hardworking professional with experience in managing administrative tasks and maintaining records. Skilled in data entry and compliance with regulatory requirements, I coordinate with different departments to ensure smooth operations. My strong problem-solving abilities and commitment to confidentiality and accuracy drive my success in all tasks.
Overview
3
3
years of professional experience
Work History
Front Office Executive.
Westin hyderabad high-tech City
Hyderabad
11.2025 - Current
- Managed front desk operations, greeting guests with professionalism and warmth.
- Coordinated room bookings, ensuring accuracy and timely updates in the system.
- Handled guest inquiries, providing information and resolving issues effectively.
- Collaborated with team members to enhance guest experience and service quality.
Guest Experience Expert
Four Points by Sheraton Chennai Velachery
Chennai
09.2024 - 11.2025
- Currently working as pre-opening staff GSA–Front Office.
- Successfully supported hotel launch, enhancing operational efficiency and guest services.
- Enhanced working relationships by participating in team-building activities.
- Actively listened to customers to fully understand requests and address concerns.
- Managed bookings to optimize team availability.
- A well-known hotel providing various accommodations and services.
Front Office Associate
Ibis Styles Goa Vagator
Goa
08.2023 - 09.2024
- Performed in-room check-in and telephone operator duties.
- A stylish hotel aimed at providing a comfortable stay with various facilities.
Education
Bachelor of Arts -
Ledo College
Ledo, Tinsukia, AssamSkills
- Guest Relation
- Guest service
- Complain handling
- Punctuality
- Adaptability
- Rooms controller
Websites
Accomplishments
Successfully supported hotel launch and enhanced operational efficiency.
Languages
- ENGLISH
- HINDI
- ASSAMESE
- BENGALI, Native
- ENGLISH, Proficient
- HINDI, Native
- ASSAMESE, Native
Timeline
Front Office Executive.
Westin hyderabad high-tech City
11.2025 - Current
Guest Experience Expert
Four Points by Sheraton Chennai Velachery
09.2024 - 11.2025
Front Office Associate
Ibis Styles Goa Vagator
08.2023 - 09.2024
Bachelor of Arts -
Ledo College