Neha Singh
Tele performance
Noida,UP
Summary
Motivated and detail-oriented professional with a strong skill set. Eager to take on challenging roles to contribute to team success. Passionate about utilizing expertise to drive results and make a positive impact. Excels in fast-paced environments and thrives on tackling new challenges. Seeking opportunities to leverage abilities and drive innovation in dynamic work settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive
Ienergizer
01.2024 - Current
- Provided customer support, resolving complex issues and maintaining a 90% customer satisfaction rating.
- Handled an average of 50+ daily customer interactions via chat, achieving a 95% first-contact resolution rate and consistently exceeding CSAT targets.
Finance intern
Santosh Mishra and associates
06.2023 - 12.2023
- Completed a 6 months internship, gained foundation knowledge in accounting and finance principles.
- Supported team with administrative tasks with data entry, filing and report presentation.
- Direct and indirect taxes along with GST filing.
- Observed and learned about various business aspects including budgeting, forecasting.
- Demonstrated strong work ethics and eagerness to learn.
Education
10th - undefined
Brightland Inter college
lucknow12th - undefined
Isabella thoburn college
lucknowB.com - undefined
Lucknow University
CA - undefined
ICAI
Skills
Communication
Problem-solving
Team work
Financial analysis
Budgeting
Forecasting
Accounting principles (GAAP, IFRS)
Financial modeling
Valuation
Risk management
Regulatory compliance (SOX)
Specific accounting software (QuickBooks, SAP)
Database management
Ms Excel
Data analysis
Certification
Financial management
Timeline
Financial management
02-2025
Executive
Ienergizer
01.2024 - Current
Finance intern
Santosh Mishra and associates
06.2023 - 12.2023
10th - undefined
Brightland Inter college
12th - undefined
Isabella thoburn college
B.com - undefined
Lucknow University
CA - undefined
ICAI