Nehal Singh
Senior PMO Analyst
Summary
Results-driven Project Management professional with experience in PMO operations, stakeholder management, project coordination, and process improvement within the financial services industry. Currently working as a Senior PMO Analyst with expertise in Agile methodologies, reporting, governance, risk tracking, and cross-functional collaboration to ensure successful project delivery. Skilled in managing project artifacts, data analysis, and driving operational efficiency in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Senior PMO Analyst
Empower
11.2023 - Current
- Assisted in the planning, execution, and monitoring of 10+ cross-functional projects simultaneously, ensuring adherence to project timelines, budgets, governance standards, and quality benchmarks.
- Established and maintained project governance frameworks, including standards, processes, and templates, to ensure consistency and quality across all projects.
- Developed and tracked 10+ key performance indicators (KPIs) to measure project health, delivery timelines, and operational performance, enabling proactive issue resolution and continuous improvement.
- Coordinated resource allocation across multiple concurrent projects involving cross-functional teams of 20 or more stakeholders, optimizing resource utilization, and minimizing delivery bottlenecks.
- Conducted comprehensive risk assessments and implemented mitigation strategies that reduced project escalations and delivery delays by 30%.
- Facilitated regular communication with project stakeholders, including status updates, progress reports, and issue resolution, ensuring transparency and alignment.
- Defined and documented project deliverables, milestones, and success criteria in project charters, providing a clear roadmap for project execution and monitoring.
- Improved project reporting efficiency by 30% through the automation of Power BI dashboards and governance reporting.
- Prepared detailed risk reports for senior management and executive leadership, effectively communicating risk exposure, trends, and recommended actions.
- Maintained comprehensive project documentation, including project charters, schedules, risk logs, and change requests.
- Led the development of comprehensive project charters to define project scope, objectives, and stakeholders, ensuring alignment with business goals and strategic initiatives.
- Performed root cause analysis on operational and project-related risk events, identifying recurring issues, and driving process improvement initiatives that enhanced workflow efficiency by 20%.
- Coordinated Agile project delivery using Scrum methodologies, facilitating sprint planning, backlog grooming, daily stand-ups, and stakeholder reviews through Jira.
- Prepared and maintained key project artifacts, including project plans, requirement documents, impact assessments, governance decks, status reports, and cost estimation proposals.
- Managed stakeholder communication through governance meetings, working group discussions, executive presentations, and project status updates.
- Demonstrated strong expertise in project coordination, change management, documentation, and delivery management within financial services environments.
- Mentored junior analysts, fostering skill development, and improving team performance.
Data IA Analyst
Empower
12.2021 - 11.2023
- Conducted in-depth data analysis, identifying trends, patterns, and anomalies to drive operational efficiency and strategic planning.
- Analyzed data trends to identify opportunities for process improvements.
- Participated in approximately 30 onshore calls for discussions related to the project, and led data migration efforts during retirement plan conversions, collaborating closely with clients and third-party administrators to guarantee a secure and efficient transition of retirement accounts and participant data.
- Proficiently utilized Alteryx to streamline data processing and analysis workflows, resulting in a reduction in data preparation time.
Data Specialist
Empower
11.2018 - 12.2021
- Successfully supported 100+ retirement plan conversion projects with high accuracy and SLA adherence.
- Performed end-to-end data validation, cleansing, and reconciliation during retirement plan conversions to ensure the accuracy of participant balances, contribution sources, loan details, and investment allocations.
- Coordinated with internal stakeholders, implementation teams, and external clients to gather conversion requirements, and support the successful onboarding of retirement plans onto recordkeeping platforms.
Senior Payroll Associate
Amazon Development Center
10.2016 - 11.2018
- Uploaded around 3000 time records into the computer system, and made adjustments to create an accurate database for payroll processing functions.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Mentored junior associates on payroll procedures and compliance regulations, fostering team development.
Education
Bachelor of Commerce -
3 2016
Skills
PEGA, CIRRUS
,Project planning
,Scope management
,Power BI dashboards
,SharePoint administration
,Change Management
,Risk Assessment & Mitigation
,Agile & Scrum
,Project status reports
,Microsoft Office (Excel, Word, PowerPoint)
Certifications
07-2025
Timeline
Senior PMO Analyst - Empower
11.2023 - Current
Data IA Analyst - Empower
12.2021 - 11.2023
Data Specialist - Empower
11.2018 - 12.2021
Senior Payroll Associate - Amazon Development Center
10.2016 - 11.2018
Mount Carmel College - Bachelor of Commerce,