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Dynamic IT Asset Management leader with extensive experience at Astellas Pharma, driving strategic initiatives in Hardware Asset Management and CMDB governance. Proven expertise in optimizing asset lifecycles and enhancing data integrity, while fostering cross-functional collaboration and continuous improvement. Skilled in ServiceNow integrations and vendor management, ensuring compliance and operational excellence.

ServiceNow Administrator / Developer with hands-on experience configuring, customizing, and supporting ITSM solutions, backed by 16+ years of enterprise IT experience across production support, data platforms, integrations, and SDLC-driven delivery. Recently transitioned into ServiceNow to leverage deep expertise in IT operations, incident and change management, automation, Agile delivery, and system reliability within a modern enterprise service management platform. Known for strong documentation, stakeholder collaboration, and delivering reliable solutions in mission-critical environments.

Dynamic ITSM Analyst with HCL Technologies, skilled in CMDB and ITIL processes. Successfully streamlined reporting through user-friendly dashboards, enhancing KPI accessibility. Proficient in Service Now and Excel, with a strong ability to identify issues and meet client requirements. Passionate about optimizing IT configuration management for improved operational efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Software Developer position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Nekkanti Vasavi

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Senior Analyst - ServiceNow CMDB & ITSM Support

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Senior Analyst - ServiceNow CMDB & ITSM Support

B.Tech - Electrical and Electronics Engineering

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