Nidheesh PS

1. Server and Infrastructure Management:

• Performed patch management for servers and systems to ensure optimal performance and security.

• Managed Windows Server environments, including installation, configuration, and troubleshooting.

• Administered Exchange Server for seamless email communication and server uptime.

2. Cloud and M365 Administration:AZURE

• Managed Microsoft 365 environment, including user accounts, licenses, and SharePoint administration.

• Administered and monitored Azure resources, ensuring scalability and security.

• Implemented hybrid solutions integrating on-premise and cloud systems.

3. Backup and Recovery:

Configured and managed data backup solutions to ensure data integrity and quick recovery.

• Conducted routine backup verifications and restorations to validate system reliability.

4. Desktop and End-User Support:

• Provided technical support to end-users, resolving desktop and application issues promptly.

• Maintained and managed network drives, ensuring proper access and data security.

5. SCCM Administration:

• Deployed and managed software updates and applications using System Center Configuration Manager (SCCM).

Monitored hardware and software inventory for compliance and accuracy.

6. Network and Security Maintenance.

Supported network operations, troubleshooting connectivity issues, and maintaining network configurations.

• Desktop Support (Software and Hardware)
• Windows server (2012)/client administration
• (Active Directory, Group Policy, OU, File server, DHCP, DNS)
• Install and configure software and hardware
• Linux Administration
• Manage network servers and technology tools
• Setup new user's accounts and profiles and deals with password issues
• Network Troubleshooting, Hardware support
• Inventory management

• Email and chat support to the customers
• Setup new user's accounts and profiles and deals with password issues
• Install and configure computer hardware operating systems and applications
• Reformatting PCs and Laptops, Reimaging (Acronis, O&O), Adding PCs to Domain
• Creation and Maintain inventory management
• Update system as soon as a new version of OS and application software comes out