Nidhi Kumari

• Handled the end to end lifecycle starting from scoping, requirement gathering to successful delivery of following deliveries with clients:

1. US Bank

2. Bangkok aviation fuel service

3. Walmart Canada Last mile delivery

4. Walmart Canada Ecommerce

5. Staples Canada

6. FedEx Canada

• Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
• Drafted integration solution plans to ease assimilation of Asset track product into customers' business infrastructure.
• Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
• Estimated work hours and tracked progress using Scrum methodology.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

• Experienced in a variety of aspects of modern day technology, Blockchain, worked and implemented a no. of solutions for supply chain of several companies.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Supported clients with business analysis, documentation, and data modeling.
• Worked directly with stakeholders and customers to understand competitive landscape.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Experienced in aspects of business development and management, tech and non tech including finance, operations, technology and marketing.
• Helped identify product gaps and opportunities to improve product position in market.

• Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
• Helped incorporate product changes into marketing message to drive business development and planning, customer engagement and firm profits
• Shared client's engagement history, culture, organizational structure, competitive landscape, and differentiators with new business and account teams.
• Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Leveraged data and analytics to make informed decisions and drive business improvements.

• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success

• Part of the Application Development group of Poker team for Mac OS X, Expertise in Objective C, Cocoa framework
• Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
• Revamped the whole UI for poker Lobby and made it to One Click Lobby with 3D Animation, worked as a UI developer
• Implemented the app migration from the older version to new version, worked as a backend developer
• Handled 3 projects standalone for the team at the same time, coordinating with product managers for timely completion of projects.